# Does monday.com Meet Project Controls Security Standards?

Canonical: https://www.taskrhino.ca/monday-com/data-security-compliance/

> monday.com trust centre explained: SOC 2 and ISO certifications, HIPAA and GDPR, encryption, SSO, 2FA, audit logs, user types, permissions and Guardian.

Published: 2024-11-14  
Updated: 2026-10-29  
Author: Rakesh Patel  
Categories: Guide

**Key takeaways**

-   monday.com’s Trust Center lists SOC 1, SOC 2 and SOC 3 reports, five ISO certifications (27001, 27017, 27018, 27032, 27701), and HIPAA, GDPR, CCPA, LGPD, PIPEDA and TX-RAMP.
-   Data is encrypted with AES-256 at rest and TLS 1.3 (minimum TLS 1.2) in transit; passwords are hashed with Bcrypt and salted.
-   2FA is on all plans and Google SSO starts on Pro; SAML SSO, the audit log, IP restrictions and HIPAA need Enterprise.
-   Column permissions are on Pro and Enterprise; the Guardian add-on (Enterprise only) adds tenant-level encryption, BYOK, Data Leak Prevention and multiple SSO providers.
-   Data is hosted in a US, EU or APAC region, set from the first user’s location; backups are kept for 25 days.

In 2026, data security isn’t optional—it’s the foundation of business survival. With cyber threats evolving daily and regulatory requirements tightening globally, organizations need work platforms that don’t just promise security but prove it through certifications, compliance, and continuous monitoring.

monday.com secures about 250,000 customers worldwide with enterprise-grade infrastructure, multiple international certifications, and transparent security practices. Whether you’re managing healthcare data under HIPAA, processing European customer information under GDPR, or handling sensitive financial records, monday.com provides the security framework your organization demands.

This comprehensive guide covers everything you need to know about [monday.com’s data security infrastructure](https://www.taskrhino.ca/monday-com/) in 2026—from ISO certifications and encryption standards to SSO configuration and audit logging. We’ll explore how enterprise teams protect their data, maintain compliance, and meet the most stringent security requirements.

## Understanding monday.com’s Security Certifications

monday.com maintains multiple international security certifications that validate its security controls through independent third-party audits. These certifications aren’t one-time achievements—they require continuous compliance and regular recertification.

### ISO Security Certifications

monday.com holds five ISO certifications covering different aspects of information security and privacy management:

| Certification | Focus Area | What It Covers |
| --- | --- | --- |
| **ISO 27001** | Information Security | Core security management system standards |
| **ISO 27017** | Cloud Security | Cloud-specific security controls |
| **ISO 27018** | Cloud Privacy | Personal data protection in cloud |
| **ISO 27032** | Cybersecurity | Guidelines for cybersecurity practices |

**ISO 27701** extends ISO 27001 to include Privacy Information Management Systems (PIMS), demonstrating monday.com’s commitment to privacy beyond basic security requirements.

### SOC Audit Reports

Service Organization Control (SOC) reports provide detailed audits of monday.com’s internal controls:

| Report Type | Purpose | Audience |
| --- | --- | --- |
| **SOC 1 Type II** | Financial controls | Auditors and financial teams |
| **SOC 2 Type II** | Security, availability, confidentiality | Security and compliance teams |
| **SOC 3** | Summary report | General public and prospects |

All SOC reports are updated annually and available through monday.com’s security compliance hub at trust.monday.com.

### Regional and Industry-Specific Compliance

monday.com complies with major regulatory frameworks across different regions and industries:

| Framework | Region/Industry | Key Requirements |
| --- | --- | --- |
| **GDPR** | European Union | Data protection and privacy rights |
| **HIPAA** | US Healthcare | Protected health information security |
| **CCPA** | California | Consumer privacy rights |
| **LGPD** | Brazil | Personal data protection |

**TX-RAMP** certification enables monday.com to serve Texas state and local government agencies. The Trust Center also lists Canada’s **PIPEDA**, Australia’s Privacy Act, Japan’s **APPI**, the EU-US Data Privacy Framework and **CSA STAR** Level 1.

## Global Compliance Framework Comparison

Understanding how monday.com meets different compliance requirements helps you assess fit for your regulatory needs:

| Requirement | GDPR | HIPAA | CCPA |
| --- | --- | --- | --- |
| **Data Processing Agreement** | ✓ Available | ✓ BAA Available | ✓ DPA Available |
| **Data Deletion Rights** | ✓ Supported | ✓ Supported | ✓ Supported |
| **Audit Trails** | ✓ Required | ✓ Required | ✓ Required |
| **Encryption Standards** | AES-256 / TLS 1.3 | AES-256 / TLS 1.3 | AES-256 / TLS 1.3 |

### monday.com AI and Compliance

monday.com’s HIPAA article doesn’t list monday AI features; it notes that Broadcast is disabled under HIPAA and that third-party apps must be compliant separately ([monday.com Help Center](https://support.monday.com/hc/en-us/articles/360006506699-monday-com-and-HIPAA)). Check AI features with monday.com before you use them on regulated data.

[**Secure your team’s workflow →** Book a compliance consultation](https://www.taskrhino.ca/contact-us/)

## Encryption: How monday.com Protects Your Data

monday.com encrypts data at rest and in transit, whether it’s stored in databases or moving across networks.

### Encryption at Rest

All data stored in monday.com databases is encrypted using **AES-256** encryption:

| Data Type | Encryption Standard | Key Management |
| --- | --- | --- |
| **Database records** | AES-256 | AWS managed keys (default) |
| **File attachments** | AES-256 | AWS managed keys (default) |
| **Backups** | AES-256 | AWS managed keys (default) |
| **Enterprise Guardian** | AES-256 | Customer managed keys (BYOK) |

AES-256 is the same encryption standard used by the US government to protect classified information. With 2^256 possible key combinations, it’s computationally infeasible to crack through brute force.

### Encryption in Transit

Data moving between your browser and monday.com servers is protected using **TLS 1.3** (minimum TLS 1.2):

| Connection Type | Protocol |
| --- | --- |
| **Web browser** | TLS 1.3 / 1.2 |
| **Mobile apps** | TLS 1.3 / 1.2 (same architecture as the web app) |
| **API calls** | TLS 1.3 / 1.2 |

TLS 1.3 eliminates known vulnerabilities from earlier versions and reduces handshake latency, providing both stronger security and better performance.

### Password Security

User passwords receive multiple layers of protection:

| Security Layer | Technology | Purpose |
| --- | --- | --- |
| **Hashing** | Multi-round Bcrypt | Irreversible password storage |
| **Salting** | Unique random salt per password | Prevents rainbow table attacks |

monday.com never stores passwords in plain text. Even monday.com administrators cannot view user passwords—they only see hashed values.

## Advanced Encryption: Guardian Add-On

Definition

**Guardian add-on:** an Enterprise-only monday.com add-on with tenant-level encryption, BYOK, Data Leak Prevention and multiple SSO providers.

For enterprises requiring additional encryption controls, monday.com offers the **Guardian add-on** (Enterprise only), whose encryption features are:

### Tenant-Level Encryption (TLE)

Standard monday.com encryption protects all customer data equally. Tenant-Level Encryption adds an extra encryption layer specific to your organization:

| Feature | Standard Encryption | Guardian TLE |
| --- | --- | --- |
| **Encryption scope** | Platform-wide | Organization-specific |
| **Key isolation** | Shared AWS keys | A dedicated key per account, stored separately and periodically rotated |

### Bring Your Own Key (BYOK)

BYOK gives you ultimate control over encryption keys:

-   **Your keys, your control**: Manage the entire key lifecycle yourself
-   **Revocation capability**: Grant or revoke access to your data as needed
-   **Compliance requirement**: Meet regulations requiring customer-controlled encryption keys

## Single Sign-On (SSO): Centralized Access Control

monday.com supports multiple SSO methods through SAML 2.0, enabling centralized authentication through your identity provider.

### Supported Identity Providers

| Plan Level | Available Providers |
| --- | --- |
| **Pro Plan** | Google SSO |
| **Enterprise Plan** | Okta, OneLogin, Entra ID (formerly Azure AD), Google SSO, Custom SAML 2.0 |

### SSO Security Benefits

| Benefit | Description | Security Impact |
| --- | --- | --- |
| **Centralized control** | Manage access through one system | Faster onboarding/offboarding |
| **Password elimination** | Users don’t need monday.com passwords | Reduces credential theft risk |
| **MFA enforcement** | Apply identity provider’s MFA rules | Stronger authentication |

### Multiple SSO Provider Support

Enterprise Guardian customers can configure **multiple SSO providers simultaneously**—ideal for organizations with:

-   **Acquisitions/mergers**: Different entities using different identity systems
-   **Contractor access**: Separate authentication for external teams
-   **Customer portals**: Different SSO for internal vs. external users

## Multi-Factor Authentication (MFA)

For accounts not using SSO, monday.com provides built-in MFA options:

| MFA Method | How It Works | Availability |
| --- | --- | --- |
| **Authenticator apps** | TOTP codes (e.g. Google Authenticator, Duo Mobile) | All plans |
| **SMS verification** | Text message codes | Paid plans (not free or trial accounts) |
| **Admin enforcement** | Require 2FA for members, guests, or both | Admin setting |

TaskRhino tip

Turn on 2FA even on Basic or Standard: it’s available on all plans, and only admins can enable it.

Account administrators can enable MFA requirements account-wide, forcing all users to configure two-factor authentication on their next login.

[**Need SSO configuration help?** Connect with our security specialists](https://www.taskrhino.ca/contact-us/)

## Audit Logs: Complete Visibility Into Security Events

Enterprise plan customers get access to comprehensive audit logging covering all security-related account activity.

### What Audit Logs Track

monday.com audit logs provide 360-degree visibility into security events:

| Event Category | What’s Logged |
| --- | --- |
| **Authentication** | Logins and logouts, failed logins, device and IP address |
| **Data leaving the account** | Attachment downloads, board data exports |
| **Response** | The Panic Button, which locks the account if activity looks suspicious |

### Audit Log Data Structure

Each audit log entry contains:

| Field | Information Provided |
| --- | --- |
| **Timestamp** | Precise UTC time of event |
| **User ID** | Who performed the action |
| **IP address** | Where the action originated |
| **Action type** | What was done (e.g., “user\_login”, “board\_shared”) |

### Real-Time Monitoring and Alerts

Audit logs aren’t just historical records—they enable proactive security monitoring:

-   **Real-time API access**: Query logs programmatically for security monitoring tools
-   **SIEM export**: Send events to your SIEM to spot unusual access patterns (e.g., foreign IP logins)
-   **Compliance reporting**: Generate activity reports for auditors
-   **Incident investigation**: Reconstruct security events with complete detail

### Audit Log Retention

| Plan Level | Retention Period | Export Options |
| --- | --- | --- |
| **Enterprise** | Records are not deleted after a set period (monday.com says this may change) | Audit Log API (up to 50 requests per minute) |

## Access Control: Role-Based Permissions

monday.com implements multi-level permission controls to enforce least-privilege access:

### Account-Level Roles

| Role | Capabilities | Typical Users |
| --- | --- | --- |
| **Account Admin** | Full control, billing, security settings | IT administrators |
| **Account Member** | Access to permitted boards/workspaces | Standard employees |
| **Account Viewer** | Read-only access | Contractors, stakeholders |
| **Account Guest** | Limited to specific boards | External collaborators |

### Board-Level Permissions

Each board has [granular permission settings](https://www.taskrhino.ca/monday-com/board-permissions/):

| Permission | Owner | Member | Viewer |
| --- | --- | --- | --- |
| **View items** | ✓ | ✓ | ✓ |
| **Add/edit items** | ✓ | ✓ | ✗ |
| **Delete items** | ✓ | ✓ (own) | ✗ |
| **Share board** | ✓ | ✗ | ✗ |

### Column-Level Restrictions

Pro and Enterprise customers can hide sensitive columns from specific users, or stop them editing, while keeping them visible to others on the same board—ideal for:

-   **Salary information**: Hide compensation columns from team members
-   **Client contacts**: Protect customer data from contractors
-   **Financial data**: Restrict budget visibility to managers only

## Data Leak Prevention (DLP)

The Guardian add-on includes Data Leak Prevention: admins define scanning parameters that monitor updates and uploaded files, to stop sensitive information such as payment details or personally identifiable information (PII) being shared.

| Control | Protection | Use Case |
| --- | --- | --- |
| **DLP scanning** (Guardian) | Scans updates and uploaded files | Catch payment details or PII before they spread |
| **IP restrictions** (Enterprise plan, not Guardian) | Limit access to approved IP ranges | Office/VPN-only access |

## Infrastructure and Physical Security

monday.com is built entirely on **Amazon Web Services (AWS)** infrastructure, leveraging AWS’s world-class physical and environmental security controls.

### Data Center Locations

| Region | AWS Location | Availability |
| --- | --- | --- |
| **US** | Northern Virginia (us-east-1) | Set from the first user’s location |
| **EU** | Frankfurt, Germany (eu-central-1) | Enterprise, and Standard or Pro accounts created since January 23, 2023 |
| **APAC** | Sydney (ap-southeast-2) | Set from the first user’s location |

The region is set automatically from the first user’s location and can’t be changed afterward ([monday.com Help Center](https://support.monday.com/hc/en-us/articles/4404392703250)).

All data centres operate across multiple Availability Zones for redundancy, with a disaster recovery site in a different region. Each Availability Zone is a physically separate facility with independent power, cooling, and networking.

### AWS Physical Security Standards

monday.com’s infrastructure inherits AWS’s rigorous physical security:

-   **24/7 security staff**: Professional security personnel at all facilities
-   **Biometric access controls**: Multi-factor authentication for data centre entry
-   **Video surveillance**: Continuous monitoring of all entry points
-   **Environmental controls**: Fire suppression, climate control, and backup power
-   **Secure decommissioning**: Physical destruction of retired storage devices

Full details are available at [aws.amazon.com/security/](https://aws.amazon.com/security/).

### Architecture and Availability

monday.com uses a **microservices architecture** that isolates failures:

| Architecture Benefit | Security/Availability Impact |
| --- | --- |
| **Service isolation** | Component failures don’t cascade |
| **Multiple AZs** | Continues operating during facility outages |
| **Alternative providers** | Backup services for critical dependencies |

Key stat

99.9% uptime SLA for Enterprise customers, subject to the terms of the SLA.

**Enterprise SLA**: 99.9% uptime guarantee, subject to the terms of the SLA. Monitor real-time status at [status.monday.com](https://status.monday.com).

## Disaster Recovery and Business Continuity

| Recovery Metric | monday.com Standard |
| --- | --- |
| **Backups** | Regular, encrypted and integrity-tested |
| **Backup retention** | 25 days |
| **Disaster recovery site** | A dedicated DR location in a different region |
| **DR plan testing** | At least twice a year |
| **RPO / RTO** | Not published; ask monday.com |

Backups are encrypted and stored in AWS data centres across the US, EU and APAC data regions. Enterprise teams that want daily point-in-time backups can add the Rewind app.

[**Ready to implement enterprise security?** Talk to our security architects](https://www.taskrhino.ca/contact-us/)

## Security Development Lifecycle

monday.com embeds security into every phase of software development:

### Secure Development Practices

| Practice | Implementation | Frequency |
| --- | --- | --- |
| **Code reviews** | Peer review | Before deployment |
| **Static analysis** | All code statically analyzed | Before deployment |
| **Dynamic testing (DAST)** | Tests the running application from outside | At least weekly |
| **Penetration testing** | Independent third party, manual and automated | Annual |

### Penetration Testing

monday.com’s trust centre (trust.monday.com) holds its security documentation behind a request gate, so ask monday.com for the latest penetration test summary. A typical test covers:

-   **Web application security**: OWASP Top 10 vulnerabilities
-   **API security**: Authentication and authorization flaws
-   **Infrastructure**: Network segmentation and access controls
-   **Mobile applications**: iOS and Android app security

### Vulnerability Management

monday.com maintains a responsible disclosure program:

-   **Security team**: A Security Team led by the CISO, with a wider Security Forum across Infrastructure, R&D, Operations and IT
-   **Incident response**: A formal Incident Response Plan; customer notification terms are in Section 7 of the DPA
-   **Bug bounty program**: A managed Bug Bounty Program; report through security@monday.com or HackerOne

## Mobile Application Security

monday.com’s iOS and Android apps maintain the same security standards as the web platform:

| Security Feature | iOS App | Android App |
| --- | --- | --- |
| **HIPAA compliance** | ✓ (v3.331+) | ✓ (v3.190715+) |
| **TLS encryption** | ✓ TLS 1.3/1.2 | ✓ TLS 1.3/1.2 |

The mobile apps use the same architecture and security configuration as the web app. Board data the app caches for speed or offline use stays in the device’s native sandbox and is removed when you log out or delete the app.

## API Security

monday.com’s GraphQL API provides programmatic access with robust security controls:

### API Authentication Methods

| Method | Security Level | Use Case |
| --- | --- | --- |
| **Personal API tokens** | High | Individual user automation |
| **OAuth 2.0** | Very High | Third-party app integrations |

### API Rate Limiting

Rate limits prevent abuse and DoS attacks:

-   **Complexity-based limiting**: GraphQL queries scored by computational cost
-   **Per-token limits**: Per-minute complexity budgets differ by token type
-   **Daily call limits**: 200 (Free), 1,000 (Basic and Standard), 10,000 (Pro) and 25,000 (Enterprise) calls a day
-   **Hard errors**: Minute, concurrency and IP limits return errors with a retry time, not a gradual slowdown

### API Audit Logging

The Audit Log API (Enterprise, account admins only) lets you pull audit events into another platform:

-   **SIEM integration**: Transfer audit events to your SIEM for analysis
-   **Security checks**: Identify unwanted access attempts
-   **Custom apps**: Build reports on how the account is used
-   **Rate limit**: Up to 50 requests per minute

## Integration Security: Third-Party Apps

monday.com lists 850+ integrations and apps. Only account admins can install marketplace apps, and apps that meet monday.com’s data-protection criteria carry a shield badge:

### Integration Permission Model

| Permission Level | What It Grants | Example Apps |
| --- | --- | --- |
| **Read access** | View data in one area (for example boards, updates or teams) | Reporting tools |
| **Write access** | Change data in that area | Task automations |

Administrators explicitly approve each integration’s permissions before installation.

### monday code Security

Apps built on **monday code** (monday.com’s serverless hosting platform) are now:

-   **SOC 2 certified**
-   **ISO 27001 certified**
-   **GDPR compliant**
-   **HIPAA compliant**

monday.com notes that this covers the hosting platform, not each app built on it, so still review each app’s own security and compliance.

**Need Help With Your monday.com Setup?**

TaskRhino has implemented monday.com for 110+ teams. Get a free consultation.

[Schedule Free Consultation](https://www.taskrhino.ca/contact-us/)

## Example Security Setups by Industry

### Example 1: Medical Billing Team Handling PHI

**Scenario**: A medical billing company wants to [migrate from spreadsheets](https://www.taskrhino.ca/data-migration/) to a collaborative platform without compromising HIPAA compliance.

**Setup**:

-   Enterprise plan with HIPAA compliance activated and the Business Associate Agreement (BAA) accepted
-   2FA required for all members and guests
-   Audit log reviewed for logins, attachment downloads and exports
-   Column permissions hiding patient identifiers from billing clerks

### Example 2: Financial Services Firm With EU Data Residency Needs

**Scenario**: An investment firm with offices in New York, London and Hong Kong needs to [keep its data in the EU](https://www.taskrhino.ca/data-migration/monday-us-to-eu/).

**Setup**:

-   Account created by an EU-based admin so it is hosted in the EU region (the region is set from the first user’s location and can’t be changed)
-   SAML SSO through Entra ID (formerly Azure AD)
-   Guardian add-on with Tenant-Level Encryption
-   IP restrictions limiting access to office networks and VPN

### Example 3: Manufacturer Facing Credential-Stuffing Attempts

**Scenario**: Attackers try leaked passwords from other sites against a manufacturer’s monday.com logins.

**Setup**:

-   2FA required for all members and guests
-   Audit Log API feeding failed logins into the company’s SIEM for alerts
-   IP restrictions so only office and VPN addresses can log in
-   The Panic Button ready to lock the account if an attack gets through

## Common Security Questions Answered

### 1\. Where is my data physically stored?

monday.com stores data in AWS data centres. **US customers** default to Northern Virginia, with a disaster recovery site in a different region. The region (US, EU or APAC) is set automatically from the first user’s location and can’t be changed afterward; the EU region is available on Enterprise and on Standard and Pro accounts created since January 23, 2023 ([monday.com Help Center](https://support.monday.com/hc/en-us/articles/4404392703250)).

All data centres operate across multiple Availability Zones for redundancy and disaster recovery.

### 2\. Can monday.com employees see my data?

monday.com classifies all customer data as confidential and does not generally access it to run the service. When access is needed, it is granted on a need-to-know and least-privilege basis, under Section 3.1 (Customer Data) of the Terms of Service.

Employee access is managed through an identity provider, reviewed quarterly, and changed within 24 hours when someone changes role or leaves.

### 3\. What happens to my data if I cancel my subscription?

When closing the account, admins can request deletion of its data:

-   **Deletion timeline**: All data is deleted within 90 days: a 30-day rollback period, then 60 days to remove it from monday.com’s and its sub-processors’ databases
-   **Keeping the data**: Admins can instead keep the account data after cancelling; monday.com then keeps it with no set duration and may delete it with or without notice
-   **Backup retention**: Backups are retained for 25 days ([monday.com Help Center](https://support.monday.com/hc/en-us/articles/115005325725))

Export first: boards export to Excel, and admins can export the whole account as a zip of Excel sheets and files. Storage media is decommissioned using NIST 800-88 techniques.

### 4\. Is monday.com compliant with GDPR?

Yes. monday.com provides:

-   **Data Processing Addendum (DPA)**: Available at [monday.com/terms/dpa](https://monday.com/terms/dpa)
-   **EU data hosting**: EU region for Enterprise accounts and for Standard and Pro accounts created since January 23, 2023
-   **Privacy rights support**: Tools for subject access requests, data deletion, and portability
-   **Sub-processor transparency**: Published list of all third-party processors
-   **ISO 27701 certification**: Privacy Information Management System certification

monday.com acts as a **data processor** for customer data, meaning you retain ownership and control.

### 5\. Can I use monday.com for HIPAA-covered healthcare data?

Yes, with Enterprise plan and signed Business Associate Agreement (BAA):

-   **Core platform**: HIPAA compliant (web and mobile apps v3.331+ iOS, v3.190715+ Android)
-   **monday AI**: Not covered in the HIPAA article; confirm with monday.com
-   **Requirements**: An admin goes to Administration > Security > Compliance, accepts the BAA and clicks “Activate HIPAA Compliance”; Broadcast is then disabled, and downgrading loses coverage ([monday.com Help Center](https://support.monday.com/hc/en-us/articles/360006506699-monday-com-and-HIPAA))
-   **Not compliant**: Some marketplace integrations—verify individually

Activate HIPAA compliance before storing Protected Health Information (PHI).

### 6\. How does monday.com handle security vulnerabilities?

monday.com maintains a comprehensive vulnerability management program:

-   **Secure development**: Static analysis and peer review before deployment, and dynamic testing (DAST) at least weekly
-   **Responsible disclosure**: security@monday.com or HackerOne for external researchers, through a managed Bug Bounty Program
-   **Incident response**: Customer notification terms are in Section 7 of the DPA
-   **Third-party audits**: Annual penetration testing by independent security firms

Security documentation, including the Disaster Recovery Plan, is in the Trust Center at trust.monday.com.

### 7\. What authentication options are available?

| Plan Level | Authentication Methods |
| --- | --- |
| **Basic/Standard** | Username/password, Optional MFA |
| **Pro** | Username/password, Optional MFA, Google SSO |
| **Enterprise** | All above + Okta, OneLogin, Entra ID (formerly Azure AD), Custom SAML 2.0 |
| **Enterprise Guardian** | All above + Multiple simultaneous SSO providers |

All plans support two-factor authentication through an authenticator app such as Google Authenticator or Duo Mobile; SMS codes are not available on free or trial accounts.

### 8\. How long are audit logs retained?

| Plan Level | Retention Period |
| --- | --- |
| **Enterprise** | Records are not deleted after a set period (monday.com says this may change) |

Logs can be pulled through the Audit Log API for long-term archival in your own systems.

### 9\. Can I restrict access by IP address?

Yes, on the Enterprise plan ([monday.com Help Center](https://support.monday.com/hc/en-us/articles/360020408039)). IP restrictions allow you to:

-   **Allow-list IP addresses or ranges** (CIDR notation): Limit access to office networks or VPN endpoints
-   **Block everyone else**: Users logging in from other addresses see an error and can’t proceed
-   **Protect connected apps**: Add the IP addresses of third-party apps you integrate, or they lose access

Add your own IP address to the list before you activate it.

### 10\. What encryption standards does monday.com use?

| Data State | Encryption Standard | Key Management |
| --- | --- | --- |
| **At rest** | AES-256 | AWS managed keys (default) or Customer managed keys (BYOK) |
| **In transit** | TLS 1.3 (minimum 1.2) | Not published |
| **Passwords** | Bcrypt hashing + salting | One-way, irreversible |

Encryption is part of the controls reviewed in monday.com’s SOC 2 and ISO 27001 audits.

## Security Best Practices for monday.com Users

While monday.com provides robust security infrastructure, organizations must also implement proper configuration and usage practices:

### Administrative Best Practices

| Practice | Implementation | Impact |
| --- | --- | --- |
| **Enforce MFA** | Require 2FA for all users | Stops logins that rely on a stolen password alone |
| **Regular access reviews** | Audit user permissions quarterly | Removes unnecessary access |
| **SSO implementation** | Use enterprise identity provider | Centralizes access control |
| **Audit log monitoring** | Review logs weekly or set up alerts | Detects anomalies early |

### User Training Recommendations

-   **Phishing awareness**: Train users to recognize fake monday.com login pages
-   **Password hygiene**: Never reuse passwords across platforms
-   **Mobile security**: Enable biometric authentication on mobile devices
-   **Guest access**: Only invite external users to specific boards, not entire workspaces

### Board-Level Security

-   **Principle of least privilege**: Grant minimum permissions needed
-   **Column restrictions**: Hide sensitive data columns from users who don’t need access
-   **Regular cleanup**: Archive or delete obsolete boards containing old sensitive data
-   **Sharing audits**: Periodically review who has access to each board

## Comparing monday.com Security to Competitors

| Feature | monday.com | Asana | ClickUp |
| --- | --- | --- | --- |
| **SOC 2 Type II** | ✓ | ✓ | ✓ |
| **ISO 27001** | ✓ | ✓ | ✓ |
| **HIPAA compliance** | ✓ (with BAA) | ✓ | ✓ |

All three hold the core certifications, so compare plan requirements and add-ons. monday.com’s five ISO certifications and Guardian options like BYOK suit highly regulated industries. For the full comparisons, see [monday.com vs Asana](https://www.taskrhino.ca/project-management-software/monday-vs-asana/) and [ClickUp vs monday.com](https://www.taskrhino.ca/project-management-software/clickup-vs-monday/).

## Getting Started with monday.com Security

### For New Customers

1.  **Choose the right plan**: [Enterprise plan](https://www.taskrhino.ca/monday-com/pricing-plans/) required for most security features
2.  **Check your data region**: It is set from the first user’s location (US, EU or APAC) and can’t be changed later, so the right person should create the account
3.  **Request compliance documents**: Download SOC 2 reports, BAA (if needed), and DPA
4.  **Configure authentication**: Set up SSO or enforce MFA
5.  **Review the audit log**: Check the Audit tab under Administration > Security once users start logging in

### For Existing Customers

1.  **Security audit**: Review current configuration against monday.com’s secure configuration checklist
2.  **Permission cleanup**: Remove inactive users and reduce over-privileged accounts
3.  **Upgrade security features**: Consider Guardian add-on for advanced controls
4.  **User training**: Educate team on security features and phishing risks
5.  **Monitoring setup**: Send audit log events to your SIEM and schedule regular reviews

## The monday.com Security Advantage

In 2026, data security is no longer a technical checkbox—it’s a competitive advantage. Organizations that can demonstrate robust security practices win larger contracts, enter regulated industries, and build customer trust.

monday.com provides enterprise-grade security that scales from small teams to global organizations:

-   **Proven compliance**: Multiple certifications validate security controls
-   **Transparent practices**: Public security documentation and real-time status updates
-   **Advanced controls**: Guardian add-on for organizations with the most stringent requirements
-   **Continuous improvement**: Regular audits, penetration tests, and security updates

Whether you’re a healthcare provider protecting patient data, a financial institution meeting regulatory requirements, or a growing startup building security-first practices, monday.com provides the infrastructure, compliance, and controls you need. For the rest of the platform, see [what monday.com is](https://www.taskrhino.ca/monday-com/what-is-monday-com/) and [our monday.com review](https://www.taskrhino.ca/monday-com/review/).

[**Secure your organization’s workflow today →** Schedule a security consultation](https://www.taskrhino.ca/contact-us/)

**Last Updated**: October 2026 | **Security Docs**: [trust.monday.com](https://trust.monday.com) | **Status**: [status.monday.com](https://status.monday.com)

## Frequently Asked Questions

**How does monday.com’s ISO 27001:2022 certification support HIPAA compliance requirements for healthcare organizations using the platform?**

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monday.com’s ISO/IEC 27001:2022 certification establishes a rigorous Information Security Management System (ISMS) that aligns with HIPAA’s administrative, physical, and technical safeguards by demonstrating comprehensive risk management and control implementation. Enterprise plans include HIPAA-specific configurations accessible via admin security settings, enabling audit-ready compliance without custom configurations.

**What specific security controls does monday.com’s SOC 2 Type II report verify, and how can enterprises request it for vendor risk assessments?**

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The SOC 2 Type II report verifies monday.com’s controls for security, availability, processing integrity, confidentiality, and privacy under AICPA Trust Services Criteria, with annual audits confirming ongoing effectiveness; AWS hosting also holds SOC 2 Type II. Enterprises can request the report directly from monday.com’s Trust Center for due diligence.

**In a multi-tenant environment, how does monday.com ensure customer data segregation and least privilege access as per ISO 27017 cloud security guidelines?**

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monday.com’s ISO/IEC 27017:2015 certification provides controls for cloud service providers, ensuring logical and physical data segregation between customers in its AWS-hosted multi-tenant architecture. Access follows least privilege principles, with features like SAML SSO (Enterprise), 2FA (all plans) and domain-restricted guests enforcing granular permissions.

**For custom apps integrated with monday.com, what Developer Center security attestations are required to maintain platform-wide GDPR and SOC 2 compliance?**

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Developers must attest to data segregation, CSRF/XSS protection, least privilege access, MFA enforcement, PII-safe logging, GDPR compliance, and periodic penetration testing via the Developer Center, with ISO 27001 and SOC reports uploadable for verification. Approved attestations appear in the app’s marketplace Security & Compliance section, ensuring chain-of-trust integrity.

**How can monday.com Enterprise users configure security features like 2FA and audit logs to meet real-time compliance monitoring for global regulations?**

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Enterprise admins access security settings to enable 2FA, SSO, guest domain approvals, and audit logs via the Admin > Security panel, supporting continuous monitoring for frameworks like ISO 27001 and SOC 2. These features provide exportable logs for regulatory reporting without third-party tools.

**What role does monday.com play in facilitating access reviews and certification campaigns for IT risk management under frameworks like ISO 27018?**

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monday.com supports access reviews through SCIM integration, SSO patterns, and API-driven user/workspace data pulls, enabling automated deprovisioning and risk-based prioritization aligned with ISO 27018 PII protection controls. Enterprise audit logs and real-time dashboards track compliance status across projects.

**Does monday.com’s SOC 2 Type II certification cover our specific use case, or do we need additional compliance documentation?**

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monday.com’s SOC 2 Type II audit verifies security controls align with AICPA Trust Services Principles and Criteria, providing broad coverage for most enterprise use cases. However, if you’re processing PHI (Protected Health Information) or data protected under special legislation, you’ll need a separate HIPAA Business Associate Agreement with monday.com, as the platform isn’t intended for such data by default. For industry-specific requirements beyond SOC 2, review monday.com’s full Trust Center documentation, which includes ISO/IEC certifications across information security, cloud privacy, and data protection standards.

**How do we audit and control user access permissions across monday.com workspaces when we have hundreds of team members?**

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Third-party access review platforms like Okta, Saviynt, and Torii integrate with monday.com via SCIM, SSO, or direct API connections to automate access certification workflows and detect inactive users. These tools enable scheduled recurring reviews, AI-powered risk scoring, and automated deprovisioning when reviews complete, reducing both security risk and licence spend.

**What happens if we discover a security breach in monday.com or a connected app—what’s the notification and incident response process?**

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monday.com requires developers and app partners to have documented mechanisms for notifying the platform in case of security breaches, as part of their app security compliance framework. monday.com itself undergoes annual SOC 2 Type II audits and maintains penetration testing programs to identify vulnerabilities, with hosting on AWS (which also holds SOC 2 Type II certification). Your incident response should include reviewing your Business Associate Agreement terms, enabling multi-factor authentication on employee accounts, and auditing access logs through monday.com’s enterprise audit compliance features.

**Are we compliant with GDPR and other international data protection regulations if we use monday.com with EU-based teams?**

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monday.com holds ISO/IEC 27018:2019 certification specifically for protection of personally identifiable information in cloud computing services, supporting GDPR compliance. The platform requires all connected apps to be GDPR-compliant as well, verified during the app security review process. If you’re processing sensitive personal data across EU jurisdictions, confirm data residency requirements with monday.com’s support team and ensure your workspace configuration aligns with your regional data protection obligations.

**How do we maintain audit-ready documentation for compliance audits without manually managing files across disconnected systems?**

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monday.com’s work management platform embeds compliance into daily workflows by centralizing digital documentation with tagging, searchability, and version control—eliminating the manual filing and retrieval that traditionally consumed hours weekly. Teams can track compliance status across every project in real time, catching issues early and providing auditors with complete visibility into documentation chains.

**What’s the difference between ISO/IEC 27001 and ISO/IEC 27018 certifications, and which one matters for our healthcare compliance requirements?**

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ISO/IEC 27001:2022 is a general information security management certification covering overall security controls and governance frameworks, while ISO/IEC 27018:2019 specifically addresses protection of personally identifiable information (PII) in cloud computing services. For healthcare compliance, ISO/IEC 27018 is more directly relevant to PII handling, but you’ll also need HIPAA Business Associate Agreement coverage for PHI processing, which requires a separate negotiated agreement beyond standard certifications. monday.com also maintains additional security-focused certifications including ISO/IEC 27017, 27032, and 27701 to cover cloud infrastructure, cybersecurity, and privacy by design requirements.