Zoho CRM to monday.com Migration
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- Reply within 48 hours
Why Teams Move from Zoho CRM to monday.com
Teams usually look at monday.com when their CRM works but everything around it does not: projects, onboarding and support run in other tools, and nobody sees the whole customer. monday.com puts the CRM and the work that follows a deal on linked boards, with automations your own team can change.
Our Zoho vs monday.com comparison covers how the two differ, and the monday.com pricing guide explains the plans.
What Moves, What We Rebuild, What Cannot Move
- 7 move
- 3 we rebuild
- 3 cannot move
| In Zoho CRM | In monday.com | Status |
|---|---|---|
| Leads, contacts, accounts, dealsOnly an administrator can request the backup; the download link lasts 7 days. | Boards in monday CRM | Moves |
| Custom modules and custom fieldsPicklists become Status or Dropdown columns. | Boards and columns | Moves |
| Lookups between recordsLinked by record ID through the monday.com API. | Connect boards columns | Moves |
| Record owners | People columns | Moves |
| Tasks, events and calls | Activity items linked to the record | Moves |
| NotesPosted with their original dates. | Item updates | Moves |
| AttachmentsDelivered in their own ZIP file with the backup. | File columns | Moves |
| Workflow rules, blueprints, assignment rules | monday.com automations | We rebuild |
| Layouts and custom views | Board views and groups | We rebuild |
| Reports and dashboards | monday.com dashboards | We rebuild |
| Email content and email attachmentsZoho’s data backup leaves them out, and does not support emails from IMAP accounts. | – | Cannot move |
| DocumentsNot part of Zoho’s data backup. | – | Cannot move |
| Data that came from integrationsNot part of Zoho’s data backup. We reconnect the integration to monday.com instead. | – | Cannot move |
How the Migration Runs
- 01
Free assessment
Duration: Free
We look at your modules, custom fields, record counts, attachments and workflow rules, and send a fixed quote with the list of what moves, what we rebuild and what cannot move.
- 02
Data map
Duration: Before any data moves
Each module becomes a board and each field a column of the right type. You approve the map and choose the fields to leave behind.
- 03
Test migration
Duration: On a sample first
We move a sample of accounts with their contacts, deals, notes and attachments, and you check them in monday.com.
- 04
Full migration and rebuild
Duration: Dates fixed in your quote
Your administrator requests the data backup, we download it within its 7-day window, load and link every record, and rebuild your rules and reports.
- 05
Checks and handover
Duration: Before you cancel Zoho CRM
We compare record counts module by module, walk your team through the new boards, and hand over the backup files.
When to Stay on Zoho CRM
Zoho CRM is part of a wider suite, and that can be the deciding factor. Think twice if:
- You run several Zoho apps together, such as Books, Desk and Campaigns, and depend on how they share data.
- Your sales process is enforced by blueprints with many stages and checks. Automations can rebuild it, but plan the redesign.
- Email history inside the CRM is essential. Zoho’s backup does not include email content, so it needs a separate plan.
Other CRMs in the company? We also move HubSpot data into monday.com and move Pipedrive data into monday.com. See all our monday.com data migration services.
Frequently Asked Questions
Does monday.com have a Zoho CRM importer?
We found none in monday.com’s help center. The Excel import takes up to 8,000 rows (first 50 columns) into a new board, 10,000 rows into an existing board, and cannot set links between boards, so we load Zoho data through the monday.com API.
Who needs to request the Zoho CRM backup?
A user with an administrator profile. The download link stays active for 7 days, so we agree the date with you in advance.
Do our emails come over?
Not through the backup, which leaves out email content and attachments. If you need them, we check during the assessment what can be exported from your mail setup.
How much does it cost?
It depends on your modules, record counts, attachments and rules. The assessment is free and ends with a fixed quote.
Sources
- 01Zoho CRM Help: Requesting data backupCSV per module with attachments in a separate ZIP, admin only, 7-day download link, and what the backup leaves out.https://help.zoho.com/portal/en/kb/crm/data-administration/data-backup/articles/requesting-data-backupOpen Zoho CRM Help: Requesting data backup in a new tab
- 02Zoho CRM Help: Troubleshooting data backupRecord associations kept as IDs; IMAP emails not supported.https://help.zoho.com/portal/en/kb/crm/troubleshooting/articles/troubleshooting-data-backupOpen Zoho CRM Help: Troubleshooting data backup in a new tab
- 03Zoho CRM Help: Export CRM dataCSV and XLSX exports per module, Notes, Record ID column, export permission.https://help.zoho.com/portal/en/kb/crm/data-administration/export-data/articles/export-crm-dataOpen Zoho CRM Help: Export CRM data in a new tab
- 04Zoho CRM Developers: Bulk Read APIBulk export jobs that return CSV files.https://www.zoho.com/crm/developer/docs/api/v8/bulk-read/overview.htmlOpen Zoho CRM Developers: Bulk Read API in a new tab
- 05monday.com: Import files from ExcelFile types, the row and column limits (8,000 rows and the first 50 columns into a new board, 10,000 rows into an existing board), which column types can be mapped, and that the Updates section cannot be imported.https://support.monday.com/hc/en-us/articles/360000219209-Import-files-from-ExcelOpen monday.com: Import files from Excel in a new tab
- 06monday.com API: connect boards columnLinking items across boards by item ID.https://developer.monday.com/api-reference/reference/connectOpen monday.com API: connect boards column in a new tab
- 07monday.com API: updatesCreating updates on items, with their original creation date.https://developer.monday.com/api-reference/reference/updatesOpen monday.com API: updates in a new tab
- 08monday.com API: filesAdding files to a file column, up to 500 MB per file.https://developer.monday.com/api-reference/reference/filesOpen monday.com API: files in a new tab
Plan Your Zoho CRM to monday.com Move
Tell us which Zoho CRM modules you use today. We will send the list of what moves, what we rebuild and what cannot move, with a fixed quote.
What happens after you send this
- We read your requirements and reply within 48 hours.
- We talk it through on a free 30-minute call. No obligation.
- You leave with clear next steps, and a personalized quote if you go ahead.
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