monday.com Email Automation: One Thread for Everyone

meta_title: “Monday.com Email Automation: One Thread Instead of Separate Emails” meta_description: “Monday.com email automations send separate emails per recipient. BoardBridge creates consolidated email threads with all recipients visible and reply-all.”

You set up a monday.com automation to notify your team when a project status changes. There are 5 people on the team. The automation runs, and you expect one email thread that everyone can reply-all to.

Instead, monday.com sends 5 separate emails — one to each person. No shared thread. No way for recipients to reply-all and see each other’s responses. Just 5 individual messages that fragment the conversation before it even starts.

This is how monday.com email automations work: separate emails per recipient, every time. There’s no CC field, no BCC option, and no way to consolidate recipients onto one email thread. It’s a fundamental design choice that affects every team trying to coordinate via automated notifications. This also prevents using named CC groups and conditional CC recipients.

The impact isn’t small. When your team relies on email for project updates, status changes, and collaborative decision-making, fragmented email threads create communication gaps, duplicate work, and lost context. What should be a unified conversation becomes a collection of individual messages that no one can tie together.

As a certified monday.com partner managing workflows for 110+ clients, we’ve seen teams struggle with this limitation across hundreds of boards. The lack of consolidated email threads is particularly painful for teams who need visibility, accountability, and the ability to discuss updates collaboratively.

Email Pain Point #2: One Consolidated Team Email — Not Separate Threads

Email Pain Point #2: When you send an internal notification email to your team through a monday.com automation, you want one email that all team members receive with everyone visible on the recipient list. When someone replies, the reply-all thread keeps everyone in the loop.

Monday.com sends separate individual emails instead. Each team member receives their own copy with no visibility into who else was notified. Reply-all doesn’t work because there’s no shared recipient list — each email is a standalone message.

This affects every scenario where team awareness and collaborative discussion matter:

• Button-triggered email notifications to project teams
• Notification emails when tasks are completed
• Alert emails when deadlines approach
• Team briefing emails with project changes
• Cross-department coordination emails
• Meeting recap emails to attendees
• Escalation emails to chain-of-command
• Handoff emails between teams

In every case, separate emails create fragmented communication that defeats the purpose of team notifications. For workflows that need conditional CC recipients based on item data, see our detailed guide.

The Community Has Been Asking for Unified Threads Since 2019

The inability to CC recipients in monday.com email automations has been discussed across 22+ community forum threads since August 2019. Users consistently describe the same problem: separate emails break team collaboration.

“It’s sending an email per person, 10 board subscribers means 10 emails!” — Mayon85 (Marion), June 5, 2023

“I need them to both get the same email at the same time so that when one responds, the other can see it.” — Jason_Mroz, January 2, 2024

“I want to automate emails to send to all contacts listed within an item as one email thread, rather than invisibly copying them all in. This severely limits how much we can use the automations.” — oliviaf (Olivia F), November 24, 2022

“Sending multiple emails is not a viable solution, it creates multiple email threads on the same topic which leads to a mismatch of information” — zorlove, January 1, 2022

“sending separate emails instead of cc or bcc creates extra threads and confusion” — michaeljamesromt, September 30, 2025

“We lose this crucial workflow if Monday can only send individual emails to each recipient separately.” — JeffJewett, May 1, 2023

The pattern is consistent: users don’t want individual emails — they want one thread where everyone can see the conversation.

Why Separate Emails Break Team Communication

Problem 1: No Shared Thread for Discussion

When 6 team members receive 6 separate emails, replies don’t create a unified discussion. Person A replies with a question. Person B replies with a different question. Person C provides an answer — but only the original sender sees it, not Person A or B.

Result: Instead of one collaborative thread, you get fragmented one-on-one conversations that require manual re-forwarding to loop everyone in.

Problem 2: Reply-All Doesn’t Work

Reply-all only works when there’s a shared recipient list. Even controlling sender name and reply-to settings doesn’t help here. With separate emails, each recipient’s “To:” line contains only their own address. There’s no one to reply-all to.

If Person A wants to share their response with the team, they have to:

1. Reply to the sender
2. Manually add the other team members to CC
3. Hope they remembered everyone
4. Hope they typed all the email addresses correctly

Result: The feature that enables collaborative email discussion simply doesn’t exist. And without email test mode or preview, you can’t even verify what recipients will see.

Problem 3: Lost Context and Duplicate Work

When Person A asks a question in their individual email thread, Person B might ask the same question in their separate thread. The sender has to answer both separately, often typing the same response twice.

When Person C provides critical information in their thread, Person D doesn’t see it and makes a decision based on incomplete information.

Result: Duplicate work answering the same questions, and coordination failures from information not being visible to the full team. For advanced scenarios where you need conditional email templates based on column data, see our complete guide.

Problem 4: Accountability Gaps

When everyone is on the same email thread, there’s automatic accountability. Team members can see who said what, who committed to what, and who needs to follow up.

With separate emails, this visibility disappears. Person A commits to handling something in their individual thread — but the rest of the team never sees that commitment.

Result: Work falls through the cracks because accountability was invisible.

Problem 5: Search and Archive Problems

If you need to find the email thread where the team discussed a specific project decision, you search your inbox. With unified threads, you find one email with the full conversation. With separate emails, you find fragments — your part of the conversation, but not what your teammates said in their individual threads.

Result: Incomplete email history and difficulty reconstructing past decisions.

What Most Guides Don’t Tell You: The Hidden Costs

Cost 1: Inbox Notification Spam Instead of one email notification, team members get 3, 4, or 5 separate notifications for what should have been a single message. This creates notification fatigue and trains people to ignore monday.com emails.

Cost 2: Professional Appearance External stakeholders notice when they receive individual emails instead of being part of a proper thread. Sending 6 separate emails looks unpolished compared to one email with 5 people CC’d.

Cost 3: Email Client Threading Confusion Email clients like Gmail and Outlook group related messages into threads based on subject line and sender. With separate emails, threading logic often fails, scattering messages across the inbox instead of grouping them.

Cost 4: Mobile Experience On mobile, separate emails mean separate notification banners, separate inbox entries, and separate taps to read what should have been one message. The fragmentation is even more painful on small screens.

Cost 5: Team Size Scaling With 3 team members, separate emails are annoying. With 10 team members, it becomes unmanageable. With 20, it’s untenable. The problem scales linearly with team size.

The Semicolon Workaround: Same Problem, Different Symptom

Monday.com’s official workaround for sending to multiple recipients is to list email addresses in a text column, separated by semicolons:

“ person1@company.com;person2@company.com;person3@company.com “

The automation sends to this column, and monday.com sends separate individual emails to each address.

This does not solve the thread consolidation problem. It’s the same behavior — separate emails per recipient — with the addresses coming from a column instead of being hardcoded. No shared thread, no reply-all, no unified conversation.

How BoardBridge Solves This: One Email, Everyone CC’d, Unified Thread

BoardBridge — Form & Workflow Automation for monday.com — sends email the way email is supposed to work: one message with all recipients visible, creating a unified thread that everyone can reply-all to.

How It Works: Consolidated Email Threads

When you configure an email automation in BoardBridge, you specify:

• Primary recipient(s) — who the email is addressed to
• CC recipients — who should be copied for visibility
• BCC recipients — who should receive a blind copy

The system sends one email with all recipients on the appropriate lines. When anyone hits reply-all, everyone on the To: and CC: lines receives the response. The email thread works exactly as expected.

Example: Team Status Update

Setup:

• Trigger: When Status changes to “Completed”
• Primary recipient: projectmanager@company.com
• CC: teamlead@company.com, coordinator@company.com, designer@company.com, developer@company.com

Result:

• One email sent to projectmanager@company.com
• CC: teamlead, coordinator, designer, developer (all visible on CC line)
• Anyone can reply-all, and the entire team sees the response
• The email thread stays unified across all inboxes

This is how team notifications should work — and it’s how BoardBridge handles them by default.

Example: Cross-Department Handoff

Email Pain Point #12: When work transitions between departments, everyone involved needs to see the handoff conversation.

Setup:

• Trigger: When Project Phase changes to “Handoff to Operations”
• Primary recipient: operations-lead@company.com
• CC: sales-lead@company.com, project-manager@company.com, account-manager@company.com

Result:

• Operations lead receives the email
• Sales lead, PM, and account manager are CC’d
• Both teams see the same message and can discuss the handoff on one thread
• No manual forwarding required

Example: Meeting Recap to All Attendees

Email Pain Point #13: Post-meeting recap emails should go to all attendees on one thread so follow-up discussion can happen via reply-all.

Setup:

• Trigger: Button click (“Send Meeting Recap”)
• Recipients: All attendees pulled from a People column or CC group
• One email sent with everyone on the To: or CC: line

Result:

• All attendees receive the recap on a unified thread
• Questions and follow-up discussion happen via reply-all
• Everyone sees the full post-meeting conversation

This is impossible with monday.com’s separate-emails-per-recipient model.

Real-World Example: Event Coordination with 200+ Emails Per Event

One of our clients manages events that involve multiple teams: coordinators, logistics, production, finance, and band members. Each event generated 30+ automated notification emails across different workflow stages.

Before BoardBridge (with monday.com automations):

• Each notification was sent as separate individual emails per recipient
• A 6-person team receiving 10 notifications = 60 separate emails
• No unified threads — replies were fragmented across individual conversations
• Team members manually forwarded critical replies to loop everyone in
• Post-event debriefs required reconstructing decisions from scattered email fragments

After implementing BoardBridge with consolidated email threads:

• Each notification sends one email with the full team CC’d
• A 6-person team receiving 10 notifications = 10 emails total (not 60)
• Reply-all works, so team discussions stay unified
• Manual forwarding eliminated
• Email search and archive work correctly — full conversations are visible

The shift from 60 fragmented emails to 10 unified threads per event transformed their team communication. Inbox noise dropped by 80%, and the time spent manually forwarding and re-explaining conversations dropped to nearly zero.

The Bottom Line: Team Email Should Create Unified Threads

When you send a status update to your project team, you expect one email thread that everyone can reply-all to. When you notify stakeholders about a handoff, you expect a unified conversation where both teams can discuss the transition.

Monday.com’s separate-emails-per-recipient model breaks this. It fragments communication, eliminates reply-all functionality, creates inbox spam, and makes it impossible to have collaborative email discussions triggered by automations.

The workarounds don’t solve the problem — semicolon-separated lists still send separate emails. The only real solution is a system that sends email the way email is supposed to work: one message, multiple recipients, unified thread.

BoardBridge by TaskRhino sends one email with full To:/CC:/BCC: control. Team members see who else was notified, reply-all works, and email threads stay unified. It’s email automation that enables team collaboration instead of fragmenting it.

Need email automations that create proper team threads? Book a free 30-minute consultation: taskrhino.com/contact