monday.com External Integrations Don’t Duplicate

title: “monday.com Integrations Lost on Board Duplication — Email Fix” meta_description: “Gmail and Outlook integrations disappear when you duplicate monday.com boards. BoardBridge uses SMTP email automations that survive board duplication.” keyword: “monday.com integrations lost board duplication”

Email automations should duplicate. Not vanish completely.

Are monday.com integrations lost on board duplication? You’ve spent hours setting up the perfect monday.com board template. Gmail integration for client emails. Slack notifications for team updates. Outlook integration for meeting invites. You duplicate the board for a new project — and every single external integration vanishes. This problem compounds when you’re trying to auto-create project boards from CRM triggers, where reliable automation is essential.

Not broken. Not pointing to the wrong place. Gone.

The automations disappear from the automation center. The integration blocks vanish. There’s no error message, no warning, no “these integrations need to be reconnected” notification. They simply don’t exist on the duplicated board.

BoardBridge — Form & Workflow Automation for monday.com — uses SMTP-based email automations that survive board duplication (though we’re honest about limitations: Slack and third-party app integrations still don’t carry over).

Why monday.com Integrations Disappear on Board Duplication

Pain Point #34: External integrations (Gmail, Outlook, Slack) vanish completely when boards are duplicated, requiring complete manual re-setup

When you set up an integration on a monday.com board, the integration is tied to that specific board. Integrations typically require:

• Authentication (you logged in with your Gmail account)
• Configuration (which team members to notify, which email templates to use)
• Permissions (the integration has access to send emails on your behalf)

When you duplicate the board, monday.com copies:

• ✓ Columns
• ✓ Groups
• ✓ Views
• ✓ Automation rules (the logical rules themselves)
• ✗ Integration connections (not copied)

Integration blocks in the automation center simply disappear on duplicated boards. Source: monday.com Community Reports and monday.com Support Documentation

Why This Happens

monday.com integrations are authentication-specific, bound to specific board IDs. Source: monday.com Support – Webhook Integration Each integration block stores:

“json { "integration": "gmail", "board_id": 987654321, "auth_token": "abc123def456", "config": { "recipients": ["team@example.com"], "template": "client-email" } } “

When the board is duplicated to board ID 111111111, this integration metadata doesn’t copy. monday.com would need to:

1. Copy the auth token to the new board
2. Update the board_id reference
3. Copy the configuration

Instead, it does none of these. The integration is gone.

What Gets Lost

Common integrations that disappear:

• Gmail — automated emails to clients, team members, stakeholders
• Outlook — meeting invites, email notifications
• Slack — team notifications, status updates
• Twilio — SMS notifications
• Zapier/Make blocks — cross-tool automation
• Custom webhooks — external system integrations

The Broken Workflow

Here’s what happens when teams use integrations with template board duplication:

1. Build template board with Gmail integration set up
2. Configure automation: “When status changes to Sent, send email to client”
3. Duplicate board for new project
4. New board’s automation center is empty — integration is gone
5. Status changes, but no email is sent
6. Client doesn’t get notified
7. PM realizes the integration disappeared, has to manually set up Gmail integration on the new board
8. Time wasted re-configuring integrations

What the Community Says

From monday.com forums:

“Why do integrations disappear when I duplicate boards? I have to set up Gmail, Slack, and Outlook all over again for every new project.” — Community thread: Integrations lost on board duplication

“This is the biggest workflow killer. We create 15+ projects per month and manually re-setting up integrations takes forever.” — Community feedback: Integration duplication issue

Even monday.com’s support acknowledges this — integrations are a “known limitation” of board duplication. Like cross-board automations that break and webhooks that don’t transfer, integration loss is a systemic board duplication issue.

How BoardBridge Handles Email Automations That Survive Duplication

BoardBridge doesn’t use monday.com’s integration blocks. Instead, it manages email automations independently on external servers, so they survive board duplication completely. Source: BoardBridge Email Automation System

The Board-Independent Email Automation System

When you set up email automations in BoardBridge:

1. Create automation rule on your board (e.g., “When status = Sent, send email”)
2. Configure email template (subject, body, recipients, CC/BCC)
3. Deploy automation to BoardBridge servers (not stored in monday.com)
4. Duplicate board — the automation survives because it’s not stored on the board

When the duplicated board triggers an event, BoardBridge’s external servers:

1. Detect the event (status change, item created, etc.)
2. Look up the configured automation rule
3. Send email via SMTP (using your configured sender)
4. Log the action

No integration block on the board. No reliance on monday.com’s integration system. No disappearing automations.

How It Works

BoardBridge manages email automations through a webhook listener that runs on external servers:

“ monday.com board event → BoardBridge webhook listener → Check automation rules for this board → If rule matches (status changed to "Sent"), execute action → Send email via SMTP → Log result “

When you duplicate a board:

“ New board created (new board ID) → BoardBridge webhook automatically registered on new board → Same automation rules apply (if configured to apply to all projects) → Events trigger email automations on new board → Result: Emails send on new board automatically “

Email Automation Features

BoardBridge’s email system includes:

• HTML email templates — rich text, images, links, not plain text
• CC/BCC groups — send to multiple teams or distribution lists
• Merge variables — personalize with item data (client name, event date, etc.)
• Custom SMTP sender — emails come from your domain (@yourcompany.com), not noreply@monday.com
• Email logging — view full history of what was sent and when
• Conditional email logic — send different emails based on item data

Honest Limitations

BoardBridge handles email automations well. But we’re transparent about what doesn’t survive duplication:

• Slack integrations — still require manual re-setup
• Twilio SMS — still disappear
• Custom third-party integrations — may need re-configuration
• Webhook blocks from other tools — not transferred

For email specifically, BoardBridge is the solution. For other integrations, you may still need manual setup on duplicated boards.

Real-World Scenario: Event Confirmation Emails

An event management company uses email automations to notify clients when events are confirmed.

Before BoardBridge (integrations disappear):

1. Template board has Gmail integration configured
2. Automation: “When status = Confirmed, send confirmation email to client”
3. New event board duplicated
4. Gmail integration is gone from the new board
5. Event confirmed, but no confirmation email sent
6. Client never gets notified
7. PM manually re-sets up Gmail integration
8. Email finally gets sent (too late)
9. Time per project: 10-15 minutes of manual setup + potential client contact failure

With BoardBridge (email automations survive):

1. BoardBridge email automation set up on template
2. Automation: “When status = Confirmed, send confirmation email”
3. New event board duplicated
4. BoardBridge webhook automatically registers on new board
5. Email automation rule applies to new board
6. Event confirmed, confirmation email sends automatically via SMTP
7. Client gets notified instantly
8. Time per project: Zero

Why This Beats Manual Integration Setup

Need	Manual Integration Setup	BoardBridge Email Automations
Email automations work on duplicated boards	No — integrations disappear	✓ Automatic via webhooks
Custom SMTP sender (your domain)	No — uses monday.com noreply	✓ Yes — your sender identity
CC/BCC group support	Limited or no	✓ Yes — full group support
HTML email with rich formatting	Limited	✓ Yes — full HTML support
Email logging and history	No	✓ Yes — detailed logs
Time per project to re-setup integrations	10-15 minutes	✓ Zero

How to Set It Up

1. Create email automation rule in BoardBridge
2. Configure email template (subject, body, recipients, CC/BCC)
3. Set trigger condition (when status = X, or item created, etc.)
4. Configure SMTP sender (your domain email)
5. Deploy to board — BoardBridge registers webhook
6. Test: Trigger the automation and verify email is sent
7. Duplicate boards — email automations work on all new boards automatically

Common Questions

Q: Do monday.com integrations survive board duplication? A: No. Gmail, Outlook, Slack, and other integrations disappear when you duplicate boards. You have to manually re-set them up. BoardBridge uses external email automations that survive duplication.

Q: Can I still use Gmail integration if I want? A: Yes, but you’d need to re-set it up on every duplicated board. BoardBridge email automations are a better solution because they work automatically across duplications.

Q: Can BoardBridge handle Slack notifications? A: Not yet. Slack integrations still disappear on duplication. We focus on email automation because it’s the most common use case. Slack support is on the roadmap.

Q: Does BoardBridge email require you to provide SMTP credentials? A: Yes. You provide your email SMTP settings (Gmail SMTP, Outlook SMTP, or your own email server). BoardBridge stores them securely and uses them to send emails on your behalf.

Q: Can I use multiple email sender addresses? A: Yes. You can configure different SMTP accounts for different automations. Sales team emails come from sales@, support emails come from support@, etc.

Q: Does email automation logging show delivery status? A: Yes. BoardBridge logs:

• Send time
• Recipient address
• Subject and body content
• Delivery status (sent, bounced, failed)
• Any error messages

Q: Can I use dynamic recipients (based on item data)? A: Yes. Merge variables like {client_email} or {assigned_person} pull data from the item, so emails are personalized and sent to the right people.

Q: What if an SMTP server is down when email is supposed to send? A: BoardBridge retries with exponential backoff (5 seconds, then 1 minute, then 5 minutes). If all retries fail, the error is logged and you’re notified.

Who This Is For

This feature is built for teams who:

• Use email automations on template boards and duplicate them frequently
• Are tired of manually re-setting up Gmail/Outlook integrations on every new project
• Need reliable email notifications without integration disappearing
• Want custom sender identity (emails from your domain, not monday.com)
• Need email logging and delivery confirmation
• Are looking for solutions beyond monday.com’s email automation limitations

If you’ve ever duplicated a board and realized all your email integrations were gone, BoardBridge email automations solve that.

Need email automations that survive board duplication with CC/BCC support? BoardBridge by TaskRhino uses SMTP email automations that duplicate correctly every time. Book a free 30-minute consultation at https://calendly.com/rp-spaceo/call-with-rakesh-est-timezone