How to Set Up Named CC Groups in monday.com Email

meta_title: “Named CC Groups in Monday.com Email Automations: You Can’t (But BoardBridge Can)” meta_description: “Monday.com email automations don’t support named CC groups—every email is hardcoded. BoardBridge creates reusable email groups for flexible CC/BCC management.”

You’re building an email automation in monday.com. The client gets the email, and you need to CC the Finance Team — all four people. So you hardcode the four email addresses into the automation recipe. It works.

Two months later, someone joins the Finance Team. Now you need to update that automation. And the three other automations that also CC the Finance Team. And the six automations that CC both Finance and Operations. And the invoice reminder automation. And the payment confirmation automation.

What should be a one-time update — “add this person to the Finance Team” — becomes hunting through dozens of automations to manually update hardcoded email lists. Miss one, and the new team member is invisibly excluded from critical communications.

This is the reality of monday.com email automations: there are no named CC groups. You cannot define a reusable list like “Finance Team” or “Logistics Coordinators” and assign it to multiple automations. Every email address must be individually specified in every automation, and every team change requires editing every automation. For background on the broader monday.com email automation CC/BCC limitation, see our comprehensive guide.

As a certified monday.com partner managing workflows for 110+ clients, we’ve watched teams struggle with this limitation for years. The lack of named CC groups turns what should be simple team management into tedious, error-prone manual work.

Email Pain Point #3: No CC Groups Concept in monday.com

Email Pain Point #3: Different boards and workflows need different CC recipients. Your travel emails should CC the logistics team. Your production emails should CC the operations crew. Your invoice emails should CC the finance department.

Monday.com has no way to define these groups once and reuse them across automations. Instead, you must:

1. Manually type or paste email addresses into each automation
2. Remember which automations CC which teams
3. Update every automation individually when team membership changes
4. Hope you didn’t miss any when making updates

This affects every workflow scenario where team-based email visibility matters:

• Finance team CC’d on invoice and payment emails
• Logistics team CC’d on travel and booking emails
• Operations team CC’d on production and delivery emails
• Department leads CC’d on escalation emails
• Project coordinators CC’d on status update emails
• Cross-functional teams CC’d on handoff emails

In all cases, the lack of reusable CC groups means more manual work, more room for error, and more difficulty maintaining your automation structure as your team evolves.

What Named CC Groups Should Look Like (But Don’t in monday.com)

Here’s how email CC groups work in most email and automation platforms:

Step 1: Define the Group

• Group name: “Finance Team”
• Members: finance@company.com, accounting@company.com, billing@company.com, payments@company.com

Step 2: Assign to Automations

• Invoice sent → email client, CC “Finance Team”
• Payment received → email client, CC “Finance Team”
• Payment overdue → email client, CC “Finance Team”

Step 3: Update Group Membership

• New CFO joins: Add cfo@company.com to “Finance Team”
• Result: All automations that CC “Finance Team” now include the CFO automatically

The value: Define once, use everywhere, update in one place.

Monday.com’s approach: Define nowhere, hardcode everywhere, update in every single automation.

The Community Has Asked for This (With No Official Response)

The email CC limitation in monday.com has been documented across 22+ community threads since 2019. While most threads focus on the inability to CC at all, several specifically call out the pain of managing hardcoded recipient lists:

“I often need to e-mail batches of people who are not users on monday.com” — typo, August 30, 2019

“It’s silly to have to set up multiple automation steps to send the same email to multiple people.” — Keira, June 6, 2024

“sending separate emails instead of cc or bcc creates extra threads and confusion” — michaeljamesromt, September 30, 2025

“The CC e-mail does not exist in automations so in one automation you send two E-mails.” — Delia Figueira, June 2, 2023

The absence of named CC groups is rarely called out explicitly in forum threads — because users are still stuck on the more fundamental problem: monday.com email automations can’t CC anyone at all. Once you solve that (via third-party tools or the newer Workflows feature), the lack of group management becomes the next pain point.

Why Hardcoded Email Lists Cause Real Problems

Problem 1: Maintenance Overhead

Every time your team structure changes — someone joins, someone leaves, someone changes roles — you have to track down and update every automation that includes that person.

Real scenario:

• You have 12 automations that CC the logistics team
• A new logistics coordinator joins
• You update 11 of the 12 automations
• You miss one
• The new coordinator is invisibly excluded from critical travel booking notifications for three weeks until someone realizes they’re not seeing the emails

With named groups, this would be a one-time update. With hardcoded lists, it’s a maintenance nightmare.

Problem 2: Inconsistency Across Automations

When email addresses are manually entered into each automation, typos and inconsistencies creep in:

• Automation A: CC finance@company.com, accounting@company.com
• Automation B: CC finance@company.com, accounting@company.com, billing@company.com
• Automation C: CC accounting@company.com

Which is correct? Who decided billing@company.com should be excluded from Automation A? Was that intentional, or did someone forget to add it?

Named groups enforce consistency: every automation that CC’s “Finance Team” includes the exact same list of people.

Problem 3: Scalability

Managing 3 automations with hardcoded CC lists is annoying but doable. Managing 30 automations becomes painful. Managing 100+ automations is nearly impossible without mistakes.

As your monday.com workspace grows and your workflows become more complex, the lack of reusable CC groups becomes an exponentially larger problem.

Problem 4: Knowledge Gaps

Three months after you set up an automation, can you remember who’s supposed to be CC’d? Did you intentionally exclude the operations lead, or was that an oversight?

Named groups make intent explicit: “CC Logistics Team” is self-documenting. “CC travel@company.com, transport@company.com, booking@company.com” requires you to remember who those addresses represent and whether the list is complete.

What Most Guides Don’t Tell You: The Hidden Costs

Cost 1: Onboarding Time When a new team member joins, adding them to the relevant CC groups should take 30 seconds. With hardcoded lists, it takes 20 minutes to hunt through automations and update each one individually.

Cost 2: Offboarding Gaps When someone leaves, you need to remove their email from every automation. Miss one, and you’re sending company-internal emails to an external address for months.

Cost 3: Audit Difficulty If you need to verify who receives specific notifications (for compliance, security, or process documentation), you have to open every automation individually and check. With named groups, you check the group membership once.

Cost 4: Cross-Board Complexity Many workflows span multiple boards. The same Finance Team needs to be CC’d on invoices (Sales board), payment confirmations (Accounting board), and budget alerts (Projects board). With hardcoded lists, you’re maintaining three separate copies of the same email list.

The Semicolon Workaround Doesn’t Help

Monday.com’s official workaround for sending emails to multiple people is to list addresses separated by semicolons in a text column:

“ finance@company.com;accounting@company.com;billing@company.com “

This approach has two fundamental problems:

Problem 1: It’s Not Real CC The semicolon method sends separate individual emails, not one email with a CC list. There’s no unified thread, no reply-all functionality, and no visibility into who else was notified.

Problem 2: It’s Still Hardcoded Even if you use the semicolon approach, you’re still manually typing email addresses into a column. When your Finance Team gains a new member, you have to update that column on every board where it appears. It’s the same maintenance problem, just moved from automations to columns.

How BoardBridge Solves This: Named CC Groups That Work Across All Automations

BoardBridge — Form & Workflow Automation for monday.com — includes native support for named CC groups. You define a group once, assign it to email automations, and update the group membership in one place to affect all automations instantly. Named CC groups work seamlessly with monday.com button click email automation and other trigger types.

How It Works: Named CC Groups

BoardBridge stores CC groups in a dedicated database with two components:

1. CC Group Definition

• Group name: “Finance Team”
• Description: “All finance department personnel for invoice and payment visibility”

2. CC Group Members

• finance@company.com
• accounting@company.com
• billing@company.com
• cfo@company.com

When you set up an email automation in BoardBridge, you simply select “Finance Team” from the CC group dropdown. The system automatically resolves the group to its current member list when the email is sent.

Example Setup:

1. Create CC group “Finance Team” with 4 email addresses
2. Create CC group “Logistics Coordinators” with 3 email addresses
3. Assign “Finance Team” to invoice emails, payment confirmations, and billing alerts
4. Assign “Logistics Coordinators” to travel bookings, transportation emails, and lodging confirmations

Updating Groups:

• New CFO joins: Add cfo@company.com to “Finance Team” → all invoice and payment emails now include them
• Logistics coordinator changes roles: Remove old@company.com, add new@company.com → all travel and booking emails update automatically

One update changes every automation that uses the group.

Real-World Example: Event Management with Multiple Teams

One of our clients manages events that involve four distinct teams:

• Band Team — band coordinators and booking leads
• Production Team — A/V crew, stage managers, technical leads
• Logistics Team — travel coordinators, transportation leads, lodging managers
• Finance Team — accounting, billing, payments

Before BoardBridge, they had email addresses hardcoded into 40+ automations across 9 board templates. When a new logistics coordinator joined, they had to manually update 12 automations. When the production lead changed, they missed 2 automations and the old lead kept receiving sensitive project emails for weeks.

After implementing BoardBridge named CC groups:

• Defined 4 CC groups with clear team membership
• Assigned groups to relevant automations (Band Confirmations → “Band Team”, Production Updates → “Production Team”, etc.)
• When a team member joins or leaves, they update the CC group once
• All automations using that group update instantly

Team structure changes went from 20-minute error-prone hunts to 30-second group updates. The time saved was significant, but the elimination of mistakes was even more valuable.

How CC Groups Work with Conditional CC

Email Pain Point #4: Some recipients should only be CC’d based on item data — for example, CC the logistics team only when the Event Type contains “Travel.” For a detailed guide on monday.com conditional CC recipients based on item data, see our complete walkthrough.

BoardBridge supports conditional CC rules that work alongside named CC groups. You can configure:

• Static CC groups: Always CC “Finance Team” on invoice emails
• Conditional CC: Also CC “Logistics Team” IF Event Type contains “Travel”

When an email is sent, the system:

1. Resolves all static CC groups to their member lists
2. Evaluates all conditional CC rules and collects matching addresses
3. Deduplicates the combined list (if someone appears in multiple groups)
4. Sends one email with the full deduplicated CC list

Example:

• Invoice email configured with static CC group “Finance Team” (4 people)
• Conditional CC rule: CC “Logistics Team” (3 people) IF Event Type contains “Travel”
• Item data: Event Type = “Show + Travel”
• Result: Email sent with 7 people CC’d (Finance Team + Logistics Team, deduplicated if any overlap)

This level of automation — combining reusable groups with conditional logic — is completely absent from monday.com.

Named CC Groups Across Multiple Boards

Many teams use board templates — the same structure duplicated for each project or client. BoardBridge named CC groups work seamlessly across duplicated boards.

How It Works:

1. Define CC groups once at the organization level
2. Assign groups to automations on your template boards
3. Duplicate the boards for new projects
4. All automations on the new boards automatically use the current CC group membership

There’s no need to reconfigure CC lists for each new board — the groups are universal.

Example:

• You have an Event Overview template board with 5 email automations
• Each automation uses named CC groups: “Band Team”, “Finance Team”, “Logistics Team”
• You duplicate this board 50 times for 50 events
• All 250 email automations (5 automations × 50 boards) use the same 3 CC groups
• When you update “Finance Team” membership, all 250 automations reflect the change instantly

This is the scalability that hardcoded email lists can never provide.

The Bottom Line: Team-Based Email Visibility Should Be Simple

If you’re managing email automations for a team of more than 3 people, hardcoded email lists become a maintenance burden fast. When team structure changes — and it always does — updating dozens of automations individually is tedious, error-prone work.

Named CC groups solve this: define your teams once, assign them to automations, and update team membership in one place. It’s a feature that’s standard in email platforms, CRMs, and workflow automation tools — but completely absent from monday.com.

The lack of named CC groups isn’t just an inconvenience. It’s a scalability bottleneck that makes your email automation structure harder to maintain, harder to audit, and more prone to mistakes as your team and workflows grow.

BoardBridge by TaskRhino provides named CC groups as a core feature — define “Finance Team,” “Logistics Coordinators,” or any group once, assign them to email automations, and update membership in one place to affect all automations instantly.

Need email automations with reusable CC groups that actually scale? Book a free 30-minute consultation: taskrhino.com/contact