Why monday.com WorkForms Breaks at Scale

meta_title: “Monday.com Form Reliability: Why WorkForms Breaks and BoardBridge Doesn’t” meta_description: “WorkForms suffers from bugs, corruption, and platform-wide failures. BoardBridge runs on independent infrastructure—forms stay reliable even when WorkForms breaks.”

In February 2025, thousands of monday.com WorkForms broke overnight. Dropdown options vanished. Forms stopped saving drafts. Black backgrounds with black text made fields unreadable. For one user managing 1,000+ forms, it took two full days of manual work to fix half the damage — and monday.com’s only suggestion was “recreate the forms from scratch.” Source

BoardBridge — Form & Workflow Automation for monday.com runs on independent infrastructure — PostgreSQL database, separate form rendering engine, zero dependency on monday.com’s WorkForms system. When WorkForms bugs, outages, or corruption events happen, BoardBridge forms keep working. Book a free demo to see how it works.

The February 2025 WorkForms Mass Corruption

On February 2, 2025, a user posted in the monday.com community forum under the title: “Terrible Service from Monday.com — overnight 1000s of forms have lost choices, and no longer save drafts” Source

Forms Pain Point #55 from our pain point research: “Mass form corruption event (Feb 2025): 1,000+ forms broke overnight with no warning.”

What Happened

“We pay 50k a year, and are currently receiving a terrible service, over night, every single one of over a thousand forms has been reset to not save a draft, also our main site choice column has 5 choices not displaying on the form end only (1000s of forms), also some forms now have black backgrounds with black text, also the save as draft button has been switched off for every form at once, the problems this has caused us are huge, and yet 2 weeks later they hardly reply, and no suggested solution in site.” — hobbit (Wayne Giles), February 3, 2025 Source

The user’s team experienced four simultaneous failures across all their forms:

1. “Save as Draft” feature disabled — Every form lost the draft-saving capability at once
2. Dropdown options vanished — 5 choices from their main dropdown column disappeared from all forms (but not from the board)
3. Black-on-black rendering — Forms displayed black backgrounds with black text, making fields unreadable
4. Zero advance warning — All 1,000+ forms broke overnight with no notification from monday.com

Other Documented Form Reliability Issues (2023–2024)

Thread: Work Forms Issues — Platform discussions, July 2024

“I have been experiencing several [issues]. Just today, questions are appearing on a form within the Monday.com Board. However, when my co-workers go to the Published link for the form, the questions are not there. I also keep having issues with forms not…”

Issue: Form fields visible in editor but invisible to respondents. Sync delays between board view and published form view.

Thread: Forms Feature on Monday — Platform discussions, November 2023 Source

“Currently, the forms feature on monday is very very buggy and almost unusable. Whenever I create a new form (WorkForms integrated feature) and edit the form, I can’t see all items that I’ve actually added. However, when I click on ‘Preview’ I can see these items.”

Issue: Form builder UI doesn’t display all fields in edit mode (they appear in preview). Requires constant switching between edit and preview to verify form contents.

Reddit: monday.com gets messy fast as teams grow — January 2026

“Monday WorkForms usually result in stupid and/or duplicate item names and cause a tonne of confusion.”

Issue: WorkForms default naming (“Incoming form answer”) leads to confusion and duplicate-like items with indistinguishable names. Combined with the February 2025 mass corruption event, teams report form submissions creating unmanageable clutter.

monday.com’s Response

“so far it’s taken 2 people over 2 days to correct the forms manually, now we have to put in manually over 2 weeks of data from thousands of forms back into Monday.” — hobbit (Wayne Giles), February 10, 2025 Source

“I have asked to speak to someone in a more senior position to discuss these issues, but even my account manager has completely ignored those question in multiple emails, this is disgusting considering we pay 50k per year.” — hobbit (Wayne Giles), February 6, 2025 Source

Monday.com’s suggested solution: Recreate each form manually. No bulk repair tool. No automated recovery. No rollback to a previous version.

“We had a similar issue and were told by Monday we had to recreate the form. They offered no other solution. Thankfully for us, it was just one form, but it still took at least half a day to recreate. I can’t imagine this issue with 1000s of forms — that must be so frustrating.” — krenaud (Katie), February 9, 2025 Source

The Cost

For a team paying $50,000/year, this incident cost:

• 2 people × 2 days = 32 person-hours fixing forms manually
• 2 weeks of lost form data requiring manual entry
• Unknown amount of business lost due to broken forms during the outage

The thread received no official resolution announcement from monday.com. As of February 2026, the root cause has not been publicly disclosed.

Why monday.com WorkForms Are Vulnerable

Monday.com WorkForms live inside monday.com’s infrastructure. Your forms, their configurations, and their submission data are all stored and rendered by monday.com’s systems. This creates three categories of vulnerability:

Vulnerability 1: Platform-Level Bugs

When monday.com’s form rendering engine has a bug, it affects all forms on the platform. The February 2025 incident is one documented example. Other reports include:

“Wow, that’s unfortunate indeed, I had experience some odd changes in the forms, like black background sometimes.” — JoseDaher, February 7, 2025 Source

Forms Pain Point #58: “Form visual rendering can corrupt — users report black-on-black text, invisible fields.”

Visual rendering bugs make forms unusable. Black text on black backgrounds. Fields that don’t render. Dropdown menus that don’t expand. These aren’t user errors — they’re platform bugs that users can’t fix.

Vulnerability 2: Dropdown Option Desyncing

Forms Pain Point #59: “Choice/dropdown column options can vanish from the form view without warning.”

Dropdown and status column options on your monday.com board can become out of sync with the options displayed in your forms. Options visible on the board disappear from the form. Users see incomplete dropdown lists, leading to:

• Incorrect selections (user picks from limited options that don’t match reality)
• Form abandonment (“My option isn’t listed — I can’t complete this”)
• Data corruption (stale options selected that no longer exist)

BoardBridge solves this by fetching dropdown options live from the actual monday.com board column every time a form loads. If you add an option to the board column, the very next form load shows it. If monday.com’s WorkForms loses dropdown options (a known bug), BoardBridge forms still display them correctly because they’re reading directly from the source.

Vulnerability 3: Column Rename Breaks Integrations

Forms Pain Point #60: “Column renaming on the board breaks third-party form integrations (SuperForm, Fillout, etc.).”

Many third-party form tools reference monday.com columns by name, not by internal column ID. When you rename a column on your board (“Event Date” → “Show Date”), the integration silently breaks — form submissions no longer map to the correct column.

“When column labels changed, conditional logic references broke entirely, forcing manual reconfiguration of calculations and logic.” — adyani (Alanna), September 29, 2024 Source

BoardBridge maps form fields to monday.com columns by column ID (like color_mkzswd2r), not by column name. Monday.com column IDs never change, even when you rename the column. This means renaming “Event Date” to “Show Date” on your board does not break a single form field mapping.

BoardBridge’s Independent Infrastructure

BoardBridge forms are stored in a PostgreSQL database, completely separate from monday.com’s WorkForms infrastructure. The form configuration, field mappings, conditional logic rules, and submission logs all live in BoardBridge’s database — not in monday.com’s systems.

What This Means for Reliability

monday.com WorkForms Bug Scenario	Impact on monday.com Forms	Impact on BoardBridge Forms
Form rendering engine bug (black-on-black text)	All forms affected	Zero impact (independent rendering)
Dropdown option desync	Options vanish from forms	Zero impact (fetches live from board)
“Save as Draft” feature disabled overnight	All forms lose draft capability	N/A (draft feature not yet implemented)
Column rename	No impact (native forms)	Zero impact (maps by ID, not name)
Third-party integration column rename	Integration breaks silently	Zero impact (maps by ID)
Mass corruption event (Feb 2025 style)	1,000+ forms require manual fixing	Zero impact (independent DB)

Forms Pain Point #55 resolved: BoardBridge forms are not stored in monday.com’s form infrastructure, so WorkForms bugs, outages, and corruption events cannot touch them.

PostgreSQL Reliability

PostgreSQL is one of the most battle-tested open-source databases in the world, with:

• ACID compliance (atomicity, consistency, isolation, durability)
• Referential integrity constraints (foreign keys prevent orphaned data)
• Daily automated backups (via Render hosting provider)
• Transactional writes (all-or-nothing operations — no partial corruption)

Your form configurations are stored with strict data integrity guarantees. A form that works today will work tomorrow — barring deliberate changes you make via the admin panel.

Column ID Mapping: Why It Matters

When you map a form field to a monday.com column in BoardBridge, you select the column by its internal ID (e.g., color_mkzswd2r for a status column, date_h4k2d for a date column).

These IDs are permanent. Monday.com assigns them when the column is created and never changes them — even if you rename the column, move it to a different board, or change its settings.

Example: Event Date Column

1. You create a “Date” column on your board. Monday.com assigns it the ID date_h4k2d.
2. You map a form field to this column in BoardBridge by selecting date_h4k2d.
3. Six months later, you rename the column from “Event Date” to “Show Date” on your board.
4. BoardBridge form field still works perfectly — it’s still writing to date_h4k2d, which is the same column (just with a new display name).

Third-party tools that reference columns by name (like Fillout, JotForm, some Zapier integrations) break on rename. BoardBridge doesn’t.

Real-World Example: 200-Form Event Management System

A client runs 200+ events per year, each with 3 forms: Show Form (48 questions), Teebox Form (37 questions), Production Form (31 questions). Total: 600+ active forms at any given time, plus historical forms from past events.

Scenario 1: Dropdown Option Added

They add a new event type (“Gala”) to their Event Type dropdown column on the board.

• monday.com WorkForms: Dropdown options are cached in the form configuration. The new option doesn’t appear in existing forms unless they manually edit each form and refresh the dropdown settings. For 600 forms, this is impractical.
• BoardBridge: Next time anyone opens any form, the Event Type dropdown includes “Gala” — zero manual work. BoardBridge fetches dropdown options live from the board column every time the form loads.

Scenario 2: Column Renamed

They rename the “Show Date” column to “Event Date” for consistency across boards.

• monday.com WorkForms: No impact (native forms use column IDs internally).
• Third-party tools (Fillout, JotForm): Forms break — they can no longer find the “Show Date” column by name. Requires manual remapping in each tool.
• BoardBridge: Zero impact. Forms are mapped to date_h4k2d, which is the same column regardless of display name.

Scenario 3: Mass Corruption Event (Feb 2025 Style)

Hypothetically, if a monday.com WorkForms bug similar to February 2025 occurred:

• monday.com WorkForms: All 600 forms potentially affected. Manual inspection and fixing required. 2-4 days of staff time to verify and repair.
• BoardBridge: Zero impact. Forms are stored in PostgreSQL, rendered independently, and not affected by WorkForms infrastructure bugs.

No Form Backup or Restore in monday.com

Forms Pain Point #56: “No form backup or restore mechanism — when forms break, there’s no way to recover.”

Monday.com WorkForms has no version history, no backup, and no restore feature. If a form corrupts or you accidentally delete it, you rebuild from scratch. There’s no “undo” button, no rollback to yesterday’s version.

Forms Pain Point #57: “No bulk repair tool — when mass corruption hits, each form must be fixed individually.”

During the February 2025 incident, users had to fix each form manually. No bulk operation to reset 1,000 forms to a previous state. No automated recovery.

BoardBridge Backup

BoardBridge forms are stored in PostgreSQL with:

• Daily automated backups via the hosting provider (Render)
• Database-level backup/restore available through standard PostgreSQL tools
• Referential integrity constraints that prevent data corruption at the database level

While there’s no in-app “restore form to previous version” button (yet), the database can be restored to any daily backup snapshot. If a form configuration is accidentally deleted or corrupted, it can be recovered from the most recent backup.

Comparison: BoardBridge vs monday.com vs Competitors

Vulnerability	monday.com WorkForms	SuperForm	Fillout	BoardBridge
Form rendering bugs	Affects all forms	Depends on WorkForms	Independent (external)	Independent (PostgreSQL)
Dropdown option desync	Known issue	Depends on WorkForms	Independent sync	Live fetch from board
Column rename breaks forms	No impact	No impact	Breaks (maps by name)	No impact (maps by ID)
Mass corruption event	Affects all forms	Depends on WorkForms	Independent	Independent
Form backup/restore	None	None	External platform backup	Daily DB backups
Column ID mapping	Yes (internal)	Yes (internal)	No (maps by name)	Yes (explicit)

SuperForm (10,222+ installs Source, $35–$520/mo) is built on top of WorkForms, so it inherits WorkForms vulnerabilities. If the underlying WorkForms infrastructure has a bug, SuperForm is affected.

Fillout (free up to 1,000 submissions/mo Source) runs on independent infrastructure, but it maps columns by name (not ID), so column renames break integrations.

BoardBridge combines independent infrastructure (immune to WorkForms bugs) with column ID mapping (immune to column rename issues).

When monday.com WorkForms Is Enough

If you have a small number of forms (under 20), low submission volume, and simple workflows, the risk of a mass corruption event affecting you is lower. For basic forms that create new items, WorkForms may be sufficient.

Don’t switch to BoardBridge solely for reliability if:

• You have under 10 active forms
• You don’t need features monday.com lacks (update existing items, conditional logic on Standard/Pro, multi-page forms)
• You can afford 2-4 hours of manual work to rebuild forms if a corruption event occurs

The reliability benefit is most valuable for:

• Teams with 50+ forms
• High-volume forms (500+ submissions/month)
• Mission-critical forms where downtime costs real money
• Teams that also need BoardBridge’s additional capabilities (which happen to come with independent infrastructure)

Next Steps

If you’re concerned about monday.com WorkForms reliability — especially after learning about the February 2025 mass corruption event affecting 1,000+ forms — BoardBridge offers independent infrastructure that’s immune to WorkForms bugs.

Book a free 30-minute consultation to see how BoardBridge forms work. We’ll walk through column ID mapping, live dropdown fetching, database backups, and how the independent infrastructure protects you from platform-level bugs — no sales pitch, just a technical walkthrough.

BoardBridge by TaskRhino — Form & Workflow Automation for monday.com | https://www.taskrhino.ca