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Does monday.com Meet Project Controls Security Standards?

A small wooden rhino stands guard at the door of a small glass and brass vault holding a tidy board of coloured tiles.

In 2026, data security isn’t optional—it’s the foundation of business survival. With cyber threats evolving daily and regulatory requirements tightening globally, organizations need work platforms that don’t just promise security but prove it through certifications, compliance, and continuous monitoring.

monday.com secures about 250,000 customers worldwide with enterprise-grade infrastructure, multiple international certifications, and transparent security practices. Whether you’re managing healthcare data under HIPAA, processing European customer information under GDPR, or handling sensitive financial records, monday.com provides the security framework your organization demands.

This comprehensive guide covers everything you need to know about monday.com’s data security infrastructure in 2026—from ISO certifications and encryption standards to SSO configuration and audit logging. We’ll explore how enterprise teams protect their data, maintain compliance, and meet the most stringent security requirements.

monday.com maintains multiple international security certifications that validate its security controls through independent third-party audits. These certifications aren’t one-time achievements—they require continuous compliance and regular recertification.

monday.com holds five ISO certifications covering different aspects of information security and privacy management:

Certification Focus Area What It Covers
ISO 27001 Information Security Core security management system standards
ISO 27017 Cloud Security Cloud-specific security controls
ISO 27018 Cloud Privacy Personal data protection in cloud
ISO 27032 Cybersecurity Guidelines for cybersecurity practices

ISO 27701 extends ISO 27001 to include Privacy Information Management Systems (PIMS), demonstrating monday.com’s commitment to privacy beyond basic security requirements.

Service Organization Control (SOC) reports provide detailed audits of monday.com’s internal controls:

Report Type Purpose Audience
SOC 1 Type II Financial controls Auditors and financial teams
SOC 2 Type II Security, availability, confidentiality Security and compliance teams
SOC 3 Summary report General public and prospects

All SOC reports are updated annually and available through monday.com’s security compliance hub at trust.monday.com.

monday.com complies with major regulatory frameworks across different regions and industries:

Framework Region/Industry Key Requirements
GDPR European Union Data protection and privacy rights
HIPAA US Healthcare Protected health information security
CCPA California Consumer privacy rights
LGPD Brazil Personal data protection

TX-RAMP certification enables monday.com to serve Texas state and local government agencies. The Trust Center also lists Canada’s PIPEDA, Australia’s Privacy Act, Japan’s APPI, the EU-US Data Privacy Framework and CSA STAR Level 1.

Understanding how monday.com meets different compliance requirements helps you assess fit for your regulatory needs:

Requirement GDPR HIPAA CCPA
Data Processing Agreement Available BAA Available DPA Available
Data Deletion Rights Supported Supported Supported
Audit Trails Required Required Required
Encryption Standards AES-256 / TLS 1.3 AES-256 / TLS 1.3 AES-256 / TLS 1.3

monday.com’s HIPAA article doesn’t list monday AI features; it notes that Broadcast is disabled under HIPAA and that third-party apps must be compliant separately (monday.com Help Center). Check AI features with monday.com before you use them on regulated data.

Secure your team’s workflow → Book a compliance consultation

monday.com encrypts data at rest and in transit, whether it’s stored in databases or moving across networks.

All data stored in monday.com databases is encrypted using AES-256 encryption:

Data Type Encryption Standard Key Management
Database records AES-256 AWS managed keys (default)
File attachments AES-256 AWS managed keys (default)
Backups AES-256 AWS managed keys (default)
Enterprise Guardian AES-256 Customer managed keys (BYOK)

AES-256 is the same encryption standard used by the US government to protect classified information. With 2^256 possible key combinations, it’s computationally infeasible to crack through brute force.

Data moving between your browser and monday.com servers is protected using TLS 1.3 (minimum TLS 1.2):

Connection Type Protocol
Web browser TLS 1.3 / 1.2
Mobile apps TLS 1.3 / 1.2 (same architecture as the web app)
API calls TLS 1.3 / 1.2

TLS 1.3 eliminates known vulnerabilities from earlier versions and reduces handshake latency, providing both stronger security and better performance.

User passwords receive multiple layers of protection:

Security Layer Technology Purpose
Hashing Multi-round Bcrypt Irreversible password storage
Salting Unique random salt per password Prevents rainbow table attacks

monday.com never stores passwords in plain text. Even monday.com administrators cannot view user passwords—they only see hashed values.

For enterprises requiring additional encryption controls, monday.com offers the Guardian add-on (Enterprise only), whose encryption features are:

Standard monday.com encryption protects all customer data equally. Tenant-Level Encryption adds an extra encryption layer specific to your organization:

Feature Standard Encryption Guardian TLE
Encryption scope Platform-wide Organization-specific
Key isolation Shared AWS keys A dedicated key per account, stored separately and periodically rotated

BYOK gives you ultimate control over encryption keys:

  • Your keys, your control: Manage the entire key lifecycle yourself
  • Revocation capability: Grant or revoke access to your data as needed
  • Compliance requirement: Meet regulations requiring customer-controlled encryption keys

monday.com supports multiple SSO methods through SAML 2.0, enabling centralized authentication through your identity provider.

Plan Level Available Providers
Pro Plan Google SSO
Enterprise Plan Okta, OneLogin, Entra ID (formerly Azure AD), Google SSO, Custom SAML 2.0
Benefit Description Security Impact
Centralized control Manage access through one system Faster onboarding/offboarding
Password elimination Users don’t need monday.com passwords Reduces credential theft risk
MFA enforcement Apply identity provider’s MFA rules Stronger authentication

Enterprise Guardian customers can configure multiple SSO providers simultaneously—ideal for organizations with:

  • Acquisitions/mergers: Different entities using different identity systems
  • Contractor access: Separate authentication for external teams
  • Customer portals: Different SSO for internal vs. external users

For accounts not using SSO, monday.com provides built-in MFA options:

MFA Method How It Works Availability
Authenticator apps TOTP codes (e.g. Google Authenticator, Duo Mobile) All plans
SMS verification Text message codes Paid plans (not free or trial accounts)
Admin enforcement Require 2FA for members, guests, or both Admin setting

Account administrators can enable MFA requirements account-wide, forcing all users to configure two-factor authentication on their next login.

Need SSO configuration help? Connect with our security specialists

Enterprise plan customers get access to comprehensive audit logging covering all security-related account activity.

monday.com audit logs provide 360-degree visibility into security events:

Event Category What’s Logged
Authentication Logins and logouts, failed logins, device and IP address
Data leaving the account Attachment downloads, board data exports
Response The Panic Button, which locks the account if activity looks suspicious

Each audit log entry contains:

Field Information Provided
Timestamp Precise UTC time of event
User ID Who performed the action
IP address Where the action originated
Action type What was done (e.g., “user_login”, “board_shared”)

Audit logs aren’t just historical records—they enable proactive security monitoring:

  • Real-time API access: Query logs programmatically for security monitoring tools
  • SIEM export: Send events to your SIEM to spot unusual access patterns (e.g., foreign IP logins)
  • Compliance reporting: Generate activity reports for auditors
  • Incident investigation: Reconstruct security events with complete detail
Plan Level Retention Period Export Options
Enterprise Records are not deleted after a set period (monday.com says this may change) Audit Log API (up to 50 requests per minute)

monday.com implements multi-level permission controls to enforce least-privilege access:

Role Capabilities Typical Users
Account Admin Full control, billing, security settings IT administrators
Account Member Access to permitted boards/workspaces Standard employees
Account Viewer Read-only access Contractors, stakeholders
Account Guest Limited to specific boards External collaborators

Each board has granular permission settings:

Permission Owner Member Viewer
View items
Add/edit items
Delete items (own)
Share board

Pro and Enterprise customers can hide sensitive columns from specific users, or stop them editing, while keeping them visible to others on the same board—ideal for:

  • Salary information: Hide compensation columns from team members
  • Client contacts: Protect customer data from contractors
  • Financial data: Restrict budget visibility to managers only

The Guardian add-on includes Data Leak Prevention: admins define scanning parameters that monitor updates and uploaded files, to stop sensitive information such as payment details or personally identifiable information (PII) being shared.

Control Protection Use Case
DLP scanning (Guardian) Scans updates and uploaded files Catch payment details or PII before they spread
IP restrictions (Enterprise plan, not Guardian) Limit access to approved IP ranges Office/VPN-only access

monday.com is built entirely on Amazon Web Services (AWS) infrastructure, leveraging AWS’s world-class physical and environmental security controls.

Region AWS Location Availability
US Northern Virginia (us-east-1) Set from the first user’s location
EU Frankfurt, Germany (eu-central-1) Enterprise, and Standard or Pro accounts created since January 23, 2023
APAC Sydney (ap-southeast-2) Set from the first user’s location

The region is set automatically from the first user’s location and can’t be changed afterward (monday.com Help Center).

All data centres operate across multiple Availability Zones for redundancy, with a disaster recovery site in a different region. Each Availability Zone is a physically separate facility with independent power, cooling, and networking.

monday.com’s infrastructure inherits AWS’s rigorous physical security:

  • 24/7 security staff: Professional security personnel at all facilities
  • Biometric access controls: Multi-factor authentication for data centre entry
  • Video surveillance: Continuous monitoring of all entry points
  • Environmental controls: Fire suppression, climate control, and backup power
  • Secure decommissioning: Physical destruction of retired storage devices

Full details are available at aws.amazon.com/security/.

monday.com uses a microservices architecture that isolates failures:

Architecture Benefit Security/Availability Impact
Service isolation Component failures don’t cascade
Multiple AZs Continues operating during facility outages
Alternative providers Backup services for critical dependencies

Enterprise SLA: 99.9% uptime guarantee, subject to the terms of the SLA. Monitor real-time status at status.monday.com.

Recovery Metric monday.com Standard
Backups Regular, encrypted and integrity-tested
Backup retention 25 days
Disaster recovery site A dedicated DR location in a different region
DR plan testing At least twice a year
RPO / RTO Not published; ask monday.com

Backups are encrypted and stored in AWS data centres across the US, EU and APAC data regions. Enterprise teams that want daily point-in-time backups can add the Rewind app.

Ready to implement enterprise security? Talk to our security architects

monday.com embeds security into every phase of software development:

Practice Implementation Frequency
Code reviews Peer review Before deployment
Static analysis All code statically analyzed Before deployment
Dynamic testing (DAST) Tests the running application from outside At least weekly
Penetration testing Independent third party, manual and automated Annual

monday.com’s trust centre (trust.monday.com) holds its security documentation behind a request gate, so ask monday.com for the latest penetration test summary. A typical test covers:

  • Web application security: OWASP Top 10 vulnerabilities
  • API security: Authentication and authorization flaws
  • Infrastructure: Network segmentation and access controls
  • Mobile applications: iOS and Android app security

monday.com maintains a responsible disclosure program:

  • Security team: A Security Team led by the CISO, with a wider Security Forum across Infrastructure, R&D, Operations and IT
  • Incident response: A formal Incident Response Plan; customer notification terms are in Section 7 of the DPA
  • Bug bounty program: A managed Bug Bounty Program; report through security@monday.com or HackerOne

monday.com’s iOS and Android apps maintain the same security standards as the web platform:

Security Feature iOS App Android App
HIPAA compliance (v3.331+) (v3.190715+)
TLS encryption TLS 1.3/1.2 TLS 1.3/1.2

The mobile apps use the same architecture and security configuration as the web app. Board data the app caches for speed or offline use stays in the device’s native sandbox and is removed when you log out or delete the app.

monday.com’s GraphQL API provides programmatic access with robust security controls:

Method Security Level Use Case
Personal API tokens High Individual user automation
OAuth 2.0 Very High Third-party app integrations

Rate limits prevent abuse and DoS attacks:

  • Complexity-based limiting: GraphQL queries scored by computational cost
  • Per-token limits: Per-minute complexity budgets differ by token type
  • Daily call limits: 200 (Free), 1,000 (Basic and Standard), 10,000 (Pro) and 25,000 (Enterprise) calls a day
  • Hard errors: Minute, concurrency and IP limits return errors with a retry time, not a gradual slowdown

The Audit Log API (Enterprise, account admins only) lets you pull audit events into another platform:

  • SIEM integration: Transfer audit events to your SIEM for analysis
  • Security checks: Identify unwanted access attempts
  • Custom apps: Build reports on how the account is used
  • Rate limit: Up to 50 requests per minute

monday.com lists 850+ integrations and apps. Only account admins can install marketplace apps, and apps that meet monday.com’s data-protection criteria carry a shield badge:

Permission Level What It Grants Example Apps
Read access View data in one area (for example boards, updates or teams) Reporting tools
Write access Change data in that area Task automations

Administrators explicitly approve each integration’s permissions before installation.

Apps built on monday code (monday.com’s serverless hosting platform) are now:

  • SOC 2 certified
  • ISO 27001 certified
  • GDPR compliant
  • HIPAA compliant

monday.com notes that this covers the hosting platform, not each app built on it, so still review each app’s own security and compliance.

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Scenario: A medical billing company wants to migrate from spreadsheets to a collaborative platform without compromising HIPAA compliance.

Setup:

  • Enterprise plan with HIPAA compliance activated and the Business Associate Agreement (BAA) accepted
  • 2FA required for all members and guests
  • Audit log reviewed for logins, attachment downloads and exports
  • Column permissions hiding patient identifiers from billing clerks

Scenario: An investment firm with offices in New York, London and Hong Kong needs to keep its data in the EU.

Setup:

  • Account created by an EU-based admin so it is hosted in the EU region (the region is set from the first user’s location and can’t be changed)
  • SAML SSO through Entra ID (formerly Azure AD)
  • Guardian add-on with Tenant-Level Encryption
  • IP restrictions limiting access to office networks and VPN

Scenario: Attackers try leaked passwords from other sites against a manufacturer’s monday.com logins.

Setup:

  • 2FA required for all members and guests
  • Audit Log API feeding failed logins into the company’s SIEM for alerts
  • IP restrictions so only office and VPN addresses can log in
  • The Panic Button ready to lock the account if an attack gets through

monday.com stores data in AWS data centres. US customers default to Northern Virginia, with a disaster recovery site in a different region. The region (US, EU or APAC) is set automatically from the first user’s location and can’t be changed afterward; the EU region is available on Enterprise and on Standard and Pro accounts created since January 23, 2023 (monday.com Help Center).

All data centres operate across multiple Availability Zones for redundancy and disaster recovery.

monday.com classifies all customer data as confidential and does not generally access it to run the service. When access is needed, it is granted on a need-to-know and least-privilege basis, under Section 3.1 (Customer Data) of the Terms of Service.

Employee access is managed through an identity provider, reviewed quarterly, and changed within 24 hours when someone changes role or leaves.

When closing the account, admins can request deletion of its data:

  • Deletion timeline: All data is deleted within 90 days: a 30-day rollback period, then 60 days to remove it from monday.com’s and its sub-processors’ databases
  • Keeping the data: Admins can instead keep the account data after cancelling; monday.com then keeps it with no set duration and may delete it with or without notice
  • Backup retention: Backups are retained for 25 days (monday.com Help Center)

Export first: boards export to Excel, and admins can export the whole account as a zip of Excel sheets and files. Storage media is decommissioned using NIST 800-88 techniques.

Yes. monday.com provides:

  • Data Processing Addendum (DPA): Available at monday.com/terms/dpa
  • EU data hosting: EU region for Enterprise accounts and for Standard and Pro accounts created since January 23, 2023
  • Privacy rights support: Tools for subject access requests, data deletion, and portability
  • Sub-processor transparency: Published list of all third-party processors
  • ISO 27701 certification: Privacy Information Management System certification

monday.com acts as a data processor for customer data, meaning you retain ownership and control.

Yes, with Enterprise plan and signed Business Associate Agreement (BAA):

  • Core platform: HIPAA compliant (web and mobile apps v3.331+ iOS, v3.190715+ Android)
  • monday AI: Not covered in the HIPAA article; confirm with monday.com
  • Requirements: An admin goes to Administration > Security > Compliance, accepts the BAA and clicks “Activate HIPAA Compliance”; Broadcast is then disabled, and downgrading loses coverage (monday.com Help Center)
  • Not compliant: Some marketplace integrations—verify individually

Activate HIPAA compliance before storing Protected Health Information (PHI).

monday.com maintains a comprehensive vulnerability management program:

  • Secure development: Static analysis and peer review before deployment, and dynamic testing (DAST) at least weekly
  • Responsible disclosure: security@monday.com or HackerOne for external researchers, through a managed Bug Bounty Program
  • Incident response: Customer notification terms are in Section 7 of the DPA
  • Third-party audits: Annual penetration testing by independent security firms

Security documentation, including the Disaster Recovery Plan, is in the Trust Center at trust.monday.com.

Plan Level Authentication Methods
Basic/Standard Username/password, Optional MFA
Pro Username/password, Optional MFA, Google SSO
Enterprise All above + Okta, OneLogin, Entra ID (formerly Azure AD), Custom SAML 2.0
Enterprise Guardian All above + Multiple simultaneous SSO providers

All plans support two-factor authentication through an authenticator app such as Google Authenticator or Duo Mobile; SMS codes are not available on free or trial accounts.

Plan Level Retention Period
Enterprise Records are not deleted after a set period (monday.com says this may change)

Logs can be pulled through the Audit Log API for long-term archival in your own systems.

Yes, on the Enterprise plan (monday.com Help Center). IP restrictions allow you to:

  • Allow-list IP addresses or ranges (CIDR notation): Limit access to office networks or VPN endpoints
  • Block everyone else: Users logging in from other addresses see an error and can’t proceed
  • Protect connected apps: Add the IP addresses of third-party apps you integrate, or they lose access

Add your own IP address to the list before you activate it.

Data State Encryption Standard Key Management
At rest AES-256 AWS managed keys (default) or Customer managed keys (BYOK)
In transit TLS 1.3 (minimum 1.2) Not published
Passwords Bcrypt hashing + salting One-way, irreversible

Encryption is part of the controls reviewed in monday.com’s SOC 2 and ISO 27001 audits.

While monday.com provides robust security infrastructure, organizations must also implement proper configuration and usage practices:

Practice Implementation Impact
Enforce MFA Require 2FA for all users Stops logins that rely on a stolen password alone
Regular access reviews Audit user permissions quarterly Removes unnecessary access
SSO implementation Use enterprise identity provider Centralizes access control
Audit log monitoring Review logs weekly or set up alerts Detects anomalies early
  • Phishing awareness: Train users to recognize fake monday.com login pages
  • Password hygiene: Never reuse passwords across platforms
  • Mobile security: Enable biometric authentication on mobile devices
  • Guest access: Only invite external users to specific boards, not entire workspaces
  • Principle of least privilege: Grant minimum permissions needed
  • Column restrictions: Hide sensitive data columns from users who don’t need access
  • Regular cleanup: Archive or delete obsolete boards containing old sensitive data
  • Sharing audits: Periodically review who has access to each board
Feature monday.com Asana ClickUp
SOC 2 Type II
ISO 27001
HIPAA compliance (with BAA)

All three hold the core certifications, so compare plan requirements and add-ons. monday.com’s five ISO certifications and Guardian options like BYOK suit highly regulated industries. For the full comparisons, see monday.com vs Asana and ClickUp vs monday.com.

  1. Choose the right plan: Enterprise plan required for most security features
  2. Check your data region: It is set from the first user’s location (US, EU or APAC) and can’t be changed later, so the right person should create the account
  3. Request compliance documents: Download SOC 2 reports, BAA (if needed), and DPA
  4. Configure authentication: Set up SSO or enforce MFA
  5. Review the audit log: Check the Audit tab under Administration > Security once users start logging in
  1. Security audit: Review current configuration against monday.com’s secure configuration checklist
  2. Permission cleanup: Remove inactive users and reduce over-privileged accounts
  3. Upgrade security features: Consider Guardian add-on for advanced controls
  4. User training: Educate team on security features and phishing risks
  5. Monitoring setup: Send audit log events to your SIEM and schedule regular reviews

In 2026, data security is no longer a technical checkbox—it’s a competitive advantage. Organizations that can demonstrate robust security practices win larger contracts, enter regulated industries, and build customer trust.

monday.com provides enterprise-grade security that scales from small teams to global organizations:

  • Proven compliance: Multiple certifications validate security controls
  • Transparent practices: Public security documentation and real-time status updates
  • Advanced controls: Guardian add-on for organizations with the most stringent requirements
  • Continuous improvement: Regular audits, penetration tests, and security updates

Whether you’re a healthcare provider protecting patient data, a financial institution meeting regulatory requirements, or a growing startup building security-first practices, monday.com provides the infrastructure, compliance, and controls you need. For the rest of the platform, see what monday.com is and our monday.com review.

Secure your organization’s workflow today → Schedule a security consultation

Last Updated: October 2026 |⁠ Security Docs: trust.monday.com |⁠ Status: status.monday.com

12 questions

How does monday.com’s ISO 27001:2022 certification support HIPAA compliance requirements for healthcare organizations using the platform?

monday.com’s ISO/IEC 27001:2022 certification establishes a rigorous Information Security Management System (ISMS) that aligns with HIPAA’s administrative, physical, and technical safeguards by demonstrating comprehensive risk management and control implementation. Enterprise plans include HIPAA-specific configurations accessible via admin security settings, enabling audit-ready compliance without custom configurations.

What specific security controls does monday.com’s SOC 2 Type II report verify, and how can enterprises request it for vendor risk assessments?

The SOC 2 Type II report verifies monday.com’s controls for security, availability, processing integrity, confidentiality, and privacy under AICPA Trust Services Criteria, with annual audits confirming ongoing effectiveness; AWS hosting also holds SOC 2 Type II. Enterprises can request the report directly from monday.com’s Trust Center for due diligence.

In a multi-tenant environment, how does monday.com ensure customer data segregation and least privilege access as per ISO 27017 cloud security guidelines?

monday.com’s ISO/IEC 27017:2015 certification provides controls for cloud service providers, ensuring logical and physical data segregation between customers in its AWS-hosted multi-tenant architecture. Access follows least privilege principles, with features like SAML SSO (Enterprise), 2FA (all plans) and domain-restricted guests enforcing granular permissions.

For custom apps integrated with monday.com, what Developer Center security attestations are required to maintain platform-wide GDPR and SOC 2 compliance?

Developers must attest to data segregation, CSRF/XSS protection, least privilege access, MFA enforcement, PII-safe logging, GDPR compliance, and periodic penetration testing via the Developer Center, with ISO 27001 and SOC reports uploadable for verification. Approved attestations appear in the app’s marketplace Security & Compliance section, ensuring chain-of-trust integrity.

How can monday.com Enterprise users configure security features like 2FA and audit logs to meet real-time compliance monitoring for global regulations?

Enterprise admins access security settings to enable 2FA, SSO, guest domain approvals, and audit logs via the Admin > Security panel, supporting continuous monitoring for frameworks like ISO 27001 and SOC 2. These features provide exportable logs for regulatory reporting without third-party tools.

What role does monday.com play in facilitating access reviews and certification campaigns for IT risk management under frameworks like ISO 27018?

monday.com supports access reviews through SCIM integration, SSO patterns, and API-driven user/workspace data pulls, enabling automated deprovisioning and risk-based prioritization aligned with ISO 27018 PII protection controls. Enterprise audit logs and real-time dashboards track compliance status across projects.

Does monday.com’s SOC 2 Type II certification cover our specific use case, or do we need additional compliance documentation?

monday.com’s SOC 2 Type II audit verifies security controls align with AICPA Trust Services Principles and Criteria, providing broad coverage for most enterprise use cases. However, if you’re processing PHI (Protected Health Information) or data protected under special legislation, you’ll need a separate HIPAA Business Associate Agreement with monday.com, as the platform isn’t intended for such data by default. For industry-specific requirements beyond SOC 2, review monday.com’s full Trust Center documentation, which includes ISO/IEC certifications across information security, cloud privacy, and data protection standards.

How do we audit and control user access permissions across monday.com workspaces when we have hundreds of team members?

Third-party access review platforms like Okta, Saviynt, and Torii integrate with monday.com via SCIM, SSO, or direct API connections to automate access certification workflows and detect inactive users. These tools enable scheduled recurring reviews, AI-powered risk scoring, and automated deprovisioning when reviews complete, reducing both security risk and licence spend.

What happens if we discover a security breach in monday.com or a connected app—what’s the notification and incident response process?

monday.com requires developers and app partners to have documented mechanisms for notifying the platform in case of security breaches, as part of their app security compliance framework. monday.com itself undergoes annual SOC 2 Type II audits and maintains penetration testing programs to identify vulnerabilities, with hosting on AWS (which also holds SOC 2 Type II certification). Your incident response should include reviewing your Business Associate Agreement terms, enabling multi-factor authentication on employee accounts, and auditing access logs through monday.com’s enterprise audit compliance features.

Are we compliant with GDPR and other international data protection regulations if we use monday.com with EU-based teams?

monday.com holds ISO/IEC 27018:2019 certification specifically for protection of personally identifiable information in cloud computing services, supporting GDPR compliance. The platform requires all connected apps to be GDPR-compliant as well, verified during the app security review process. If you’re processing sensitive personal data across EU jurisdictions, confirm data residency requirements with monday.com’s support team and ensure your workspace configuration aligns with your regional data protection obligations.

How do we maintain audit-ready documentation for compliance audits without manually managing files across disconnected systems?

monday.com’s work management platform embeds compliance into daily workflows by centralizing digital documentation with tagging, searchability, and version control—eliminating the manual filing and retrieval that traditionally consumed hours weekly. Teams can track compliance status across every project in real time, catching issues early and providing auditors with complete visibility into documentation chains.

What’s the difference between ISO/IEC 27001 and ISO/IEC 27018 certifications, and which one matters for our healthcare compliance requirements?

ISO/IEC 27001:2022 is a general information security management certification covering overall security controls and governance frameworks, while ISO/IEC 27018:2019 specifically addresses protection of personally identifiable information (PII) in cloud computing services. For healthcare compliance, ISO/IEC 27018 is more directly relevant to PII handling, but you’ll also need HIPAA Business Associate Agreement coverage for PHI processing, which requires a separate negotiated agreement beyond standard certifications. monday.com also maintains additional security-focused certifications including ISO/IEC 27017, 27032, and 27701 to cover cloud infrastructure, cybersecurity, and privacy by design requirements.

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